Latest post Thu, Jul 15 2021 12:27 PM by RalphC. 4 replies.
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  • Wed, Jul 14 2021 3:57 PM

    • luca.mg
    • Top 25 Contributor
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    • Roma - Italy
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    Activation issue - License status unavailable

    Hi all, this box has been off for quite a while, upon starting it I have had the (fake) "Your computer's clock appears to have been set back..." message from Avid link, which I got rid of by resetting the Avid link cache, so that I was finally able to try to run MC, but all I get is the activation window (the software has never been deactivated though!), when choosing "Electronic activation - I want to activate my software using Avid link - Continue" the window disappears for a bunch of seconds, then pops out again and I'm stuck. If I go to Avid link the license status is unavailable, should click the "USE LICENSE" button over there, or should I disturb Marianna or Ralph for this one? If I'm sick of Avid link and software activation issues, and indeed I am, they must be sick three times! Any help very welcome.

    Symphony 21.6, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Thu, Jul 15 2021 9:49 AM In reply to

    • RalphC
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    Re: Activation issue - License status unavailable

    Hi Luca,

      Please pm the MC systems ID. Thanks!

     

     

     

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Thu, Jul 15 2021 11:17 AM In reply to

    • luca.mg
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Roma - Italy
    • Posts 5,888
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    Re: Activation issue - License status unavailable

    Hello there Ralph! Sorry to bother You, but I'll surely PM You right now.

    Symphony 21.6, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Thu, Jul 15 2021 12:16 PM In reply to

    • luca.mg
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Roma - Italy
    • Posts 5,888
    • Points 69,780

    Re: Activation issue - License status unavailable

    After Ralph took care of this (and a little voodoo) I can run MC. A public thank You to Ralph, fast and caring!

    Symphony 21.6, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Thu, Jul 15 2021 12:27 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
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    Re: Activation issue - License status unavailable

    luca.mg:

    After Ralph took care of this (and a little voodoo) I can run MC. A public thank You to Ralph, fast and caring!

    You're welcome :)

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
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