Latest post Thu, Jun 17 2021 7:29 PM by cls105. 2 replies.
Page 1 of 1 (3 items)
Sort Posts: Previous Next
  • Thu, Jun 17 2021 7:15 PM

    • cls105
    • Top 200 Contributor
    • Joined on Thu, Oct 13 2005
    • los angeles
    • Posts 546
    • Points 7,055

    best way to de-activate license if I formatted without de-activating

    We used to be able to call to do this.  This department was disolved during covid.

    Resolve and Premiere both will de-activate logged on machines.  We should be able to do this on our account section of the website.  What is the best method now?  thx

     

    I tried the "chat" support on avid.com which is a complete embarrasment.  It does nothing.

    w10, always the latest version of MC, diy 7940x, gtx 1080 ti. [view my complete system specs]
  • Thu, Jun 17 2021 7:19 PM In reply to

    Re: best way to de-activate license if I formatted without de-activating

    Ping raff.condalor@avid.com, he should be able to get this sorted out. J

    Media Composer Symphony | PT Ultimate | Win10 HPZ | OSX MBP | ISIS5000 [view my complete system specs]
  • Thu, Jun 17 2021 7:29 PM In reply to

    • cls105
    • Top 200 Contributor
    • Joined on Thu, Oct 13 2005
    • los angeles
    • Posts 546
    • Points 7,055

    Re: best way to de-activate license if I formatted without de-activating

    Thank You.  Still baffles me that we have to email a human to do this.  Very archaic.

    w10, always the latest version of MC, diy 7940x, gtx 1080 ti. [view my complete system specs]
Page 1 of 1 (3 items)

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller