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  • Ilok license not recognized

    For some reason while trying to upgrade my pro tools my ilok key is not recognized. I started with Pro tools 10 upgraded to 11 and now its not accepting my ilok key. This is a new computer and the old versions of Pro tools 10 and 11 are not on this Mac? Does anyone have suggestions of what to do? Thanks
    Posted to Avid User Groups (Forum) by Tassoul88 on Tue, Sep 17 2019
  • ¿De iLok Cloud a iLok físico?

    Saludos. Al comprar mi Pro Tools con licencia perpetua se me activó automaticamente en el iLok Cloud. A mí me gustaría tenerlo en el iLok físico, porque en ocasiones trabajo en lugares donde no hay coenctividad. ¿Existe alguna manera de transferir mi licencia?
    Posted to Foro en EspaƱol (Forum) by Cesareho on Fri, Aug 3 2018
  • Migrate to new Master account

    Hello All, I'm contemplating opening a new master account for our Avid products, since Avid itself isn't giving me the tools to be successful and frankly i'm not sure what else to do. Quick backstory, I work at a large University and we've been teaching Avid stuff for 15+ years. I can't...
    Posted to Community Issues and Suggestions (Forum) by AVengineer on Mon, Apr 30 2018
  • Cant find Activation card

    Hey i cant find my activation card but i have my pro tools le 8 sleeve with the autorization code on it. im trying to add the product but cant register it without the card. PLEASE HELP !!!
    Posted to Community Issues and Suggestions (Forum) by Tae 44 on Wed, Dec 27 2017
  • Replace the dongle with ILok 3?

    Hi, I am running the licensed version MC 8.5. with a dongle. I would like to use it on my Desktop PC and sometimes (while shooting) on a laptop. With my old dongle, that worked fine - just had to take the dongle in the computer I needed. Now, I am a bit afraid, that the dongle won´t last any longer...
    Posted to Licensing Options (Forum) by Thomas K. on Thu, Dec 21 2017
  • Re: iLok error message

    We often get the ILok error on MC 8.6.5 & MC 8.9.3 at Windows 7 & Windows 10 machines. It seems the Ilok driver isnt loaded yet after the windows start. Just wait 2-3 minutes and then start your MC. If the Error message shows up, choose quit MC, wait about 2 minutes and restart. This works for...
    Posted to Avid Media Composer - PC (Forum) by fsm on Fri, Nov 17 2017
  • Re: iLOK - every freakin time

    I've just had this problem for the first time. However, I remembered the last thing I did on my machine: I uninstalled 'Bonjour'. I didn't realise it gets installed with the PACE drivers. In the 'Event Viewer' I saw it was having problems and I couldn't remember why the software...
    Posted to Avid Media Composer - PC (Forum) by mtahir on Sat, Sep 16 2017
  • I am totally confused by ILOK

    I don't get it. There seem to be two different things, license manager which is on my computer, and the ILOK dongle. What does the dongle do? It seems that licenses, such as Pro Tools itself, are tied to the computer they were first downloaded to and activated on. Or will the ILOK let me download...
    Posted to Get Started Fast (Forum) by Terrence MacArthur on Sat, Dec 10 2016
  • iLok Manager Issues

    I have a software only version of Media Composer V. 8.6.3. It has been authenticated and has been working fine since I installed it, using Windows 10. Yesterday, all of a sudden, while loading MC, I got a message saying that iLok Licensing is missing components and as a result, some of my Audio effects...
    Posted to General Discussion & Off-Topic (Forum) by borysj on Mon, Nov 28 2016
  • Pro Tools Plan Sub Active, License Expired... Help?

    Hi guys, I know this has been a somewhat frequently asked question, but I seem to be having some troubles getting Pro Tools 12 to open all of a sudden and I can't find a solution... I'm currently subscribed to the monthly subsciption Pro Tools Plan. When I open my Application Manager, it says...
    Posted to Licensing Options (Forum) by joshjn on Sat, Jan 16 2016
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