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  • Avid Customer Care needs improvement NOW

    There seems to be a growing pandemic of error 404 on the Avid and Avid community site. From the customer support page (linked from an avid email less than a week old), I tried to send my issue via multiple topic buttons and their subsequent form windows to no avail (see further below). I tried numerous...
    Posted to Get Started Fast (Forum) by jaynew16 on Tue, May 24 2016
  • Importing verses AMA with MXF files

    Hey Everyone, So I shoot with a Canon xf100 than makes MXF files on a CF card. Just wondering if I still have to "consolidate" my clips after "importing" them into my new project bin? I import them as DnxHD145. I know you have to consolidate clips after you AMA import them, but I...
    Posted to Get Started Fast (Forum) by New One on Mon, Jan 23 2012
  • Batch Capture Error-Failed to find coincidence point on tape

    While testing our system for capturing, we couldn't succeed in batch capturing . Failed to find coincidence point on tape recurred. Yet capture on the fly worked fine. Of course, checked the deck and its settings, patch, and multiple tapes, and played with Custom Preroll and ticked on/off Extend...
    Posted to Get Started Fast (Forum) by drupto on Wed, Jan 11 2012
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