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  • Re: error deko

    Hi, I would recommend that you gather more background info on the problem, your model and system specs and give the Customer Support Dept a ring... For Avid On-Air Graphics (Deko, Thunder, DekoCast) technical or operational support, please contact Avid Broadcast Support: Tele: (800) 639-7364 or (978)275-2484 Press 1, then 5, then 1 for Deko Press 1
    Posted to Avid Motion Graphics (Forum) by Teicia on Thu, Dec 3 2009
  • Re: Help with animation delay

    Hi, Apologies for delay in getting back to you. Have you resolved this? I would suggest you try the following: How large is the clip? There is a slight load time depending on the length, but 2 seconds seems long. Make sure the clip is only as long as it needs to be and is stored on the local E:/ drive (as opposed to living on the C:/ or D:/ drives or
    Posted to Avid Motion Graphics (Forum) by Teicia on Thu, Dec 3 2009
  • Deko Expert Blog: How to Import Deko Clips Automatically.

    Learn how to use the "ClipAutoUpdate" utility to monitor folders for new clips and automatically import them into your ClipDeko database. http://community.avid.com/blogs/training/archive/2009/10/07/deko-amp-clip-autoupdate-utility-importing-clips-automatically.aspx
    Posted to Avid Motion Graphics (Forum) by Teicia on Thu, Oct 8 2009
  • Avid's On-Air Graphics Tour

    Avid Deko hits the road and you're invited to see the latest Deko 5.2 capabilities in action! Please join us in Cincinnati, Louisville and Washington D.C. to learn more about Deko3D and Elections capabilities. Dates are: Sept 28: Cincinnati, OH Oct 1: Louisville, KY Oct 8: Washington, DC Space is limited. Register here. http://now.eloqua.com/e/es
    Posted to Avid Motion Graphics (Forum) by Teicia on Tue, Sep 22 2009
  • Re: Deko 3D to AVI

    Thats great. I'm glad you were able to accomplish what you needed here. Would you be interested in speaking with our Marketing folks about Deko 5.2 benefits for your facility/workflow? If so, please email me directly: teicia.gaupp@avid.com Thanks! Teicia
    Posted to Avid Motion Graphics (Forum) by Teicia on Tue, Sep 8 2009
  • Re: After Effects .ffx preset to Avid Deko

    Hi Scott, No - Deko does not interpret the native .ffx format straight into Deko -- but there is a workflow that many of our customers follow for moving media easily from AfterEffects to Deko, as a QuickTime file. Here is a link to the Knowledge Base with QuickTime guidelines for Deko. http://avid.force.com/pkb/LegacySearch?DocId=246591&Hilite=QuickTime
    Posted to Avid Motion Graphics (Forum) by Teicia on Tue, Sep 8 2009
  • Re: Avid liquid working fine but TITLE DEKO not working at all....

    Hi Evan, The Liquid product family is supported through the Pinnacle division of Avid Technology. For timely and knowledgeable guidance on Liquid, TitleDeko and TitleDeko Pro applications, please post your questions and answers to the Liquid User Forum. You can access the Liquid Forum from the following link: http://forums.pinnaclesys.com/forums/134
    Posted to Avid Motion Graphics (Forum) by Teicia on Thu, Jul 2 2009
  • Re: Motion Help

    Hi Matt, Sounds fairly easy - but before I provide steps, do you know if you have the 2D Motion Pack option? That provides the timeline GUI where you can scrub motions and create keyframe effects. thanks, Teicia
    Posted to Avid Motion Graphics (Forum) by Teicia on Thu, Jul 2 2009
  • Re: DekoCast 4.1x group composite style issue

    Hi, To help resolve your issue, please contact Broadcast Support... Avid Broadcast Support: Tele: (800) 639-7364 or (978) 275-2484 Press 1, then 5, then 1 for Deko Press 1, then 5, then 3 for DekoCast Press 1, then 5, then 4 for Thunder Thanks and good luck.
    Posted to Avid Motion Graphics (Forum) by Teicia on Mon, Jun 29 2009
  • Re: Deko to Eduis

    I think you'll find the export process pretty straightforward. The export format depends on the device you are exporting to. If the Eduis imports QuickTime MOV, that may be your best bet because it stores the fill and key in one file. It's likely the most universally supported too. PostDeko would benefit you as an offline creation/export station
    Posted to Avid Motion Graphics (Forum) by Teicia on Thu, Jun 25 2009
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