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  • Re: Renew Upgrade and support plan for Perpetual

    What happens if you open your "Avid My Account", "My Products and Subscriptions" and then "Media Composer xxx Support"? The page should open. On the top right side you should see your "Plan expires on xxxxx 2018" followed by "? Renew Support" link. Click on the Support link and in the new page you have
    Posted to Licensing Options (Forum) by AndrewAction on Fri, Apr 27 2018
  • Re: Search Box for Effect Palette?

    The search box is available here in MC 2018.4. You may like to look at the pdf Marianna identifies in this thread to find out whether the feature was added between 8.4 and the current release.
    Posted to Avid Media Composer - Mac (Forum) by AndrewAction on Tue, Apr 24 2018
  • Re: Mocha will not track in Media Composer

    [quote user="Christian Jhonson"] BorisFx forum please follow this link: https://forum.borisfx.com/ [/quote] For anyone interested the problem was solved in the suggested Boris forum by The Mocha Product Manager. "martinbMocha Product Manager Try turning OFF your GPU tracking in Preferences, then close mocha and restart MC. You may also
    Posted to Avid Media Composer - Mac (Forum) by AndrewAction on Tue, Apr 24 2018
  • Re: Cannot update my dongle

    [quote user="Thebigmuff"]I recently upgraded MC 8.8.4 to MC 2018.4. I get an error of "this software was released past your contract expiration date (3/26/18)." I definitely updated my support plan prior to the expiration. [/quote]The way support renewals works requires you to Update your dongle at least once during the 12 month
    Posted to Licensing Options (Forum) by AndrewAction on Mon, Apr 23 2018
  • Re: AAF Media Composer to After Effects issue

    [quote user="Sam"]"improper negative timecode found"[/quote]Just a thought Is the AAF export setup for having handles? If so do you have media that starts with TC 00:00:00:00 in the timeline and the clip In time at less than the handle length? (00:00:00:05 for instance with 10 seconds handle requirement)
    Posted to Avid Media Composer - Mac (Forum) by AndrewAction on Thu, Apr 19 2018
  • Re: Title Tool Issues

    I have a different view on Marquee. When all I wanted to from it was options the title tool provided it was just as simple and as fast. It has better ways of saving its titles to specific hard drive folders. Then a bonus that I could get as complex as I liked with 2D titles and animations with minimal speed loss. For me the 3D options quiet good but
    Posted to Avid Media Composer - Mac (Forum) by AndrewAction on Thu, Apr 19 2018
  • Re: AAF Export Crash - Media Composer 2018.4

    Glad you got this sorted. Before escalating as a bug can you confirm that this export template is one you have used without issues in previous versions of MC (with similarly complex timelines)? [quote user="erik1185"] Include rendered audio effects Render all audio effects [/quote]Did you tried the AAF output with either or both of these options
    Posted to Avid Media Composer - Mac (Forum) by AndrewAction on Sat, Apr 14 2018
  • Re: Position Indicator RETURN OPTION?

    If you often want this function you can achieve it by adding a mark in at the start play head position and then you can Q key back to the mark in when you stop. This process may need you to get in the habit of using the D key to remove the unwanted Mark In when you are ready to move on.
    Posted to Avid Media Composer - Mac (Forum) by AndrewAction on Sat, Apr 14 2018
  • Re: New Avid Title Tool DOA?

    [quote user="JCBond"] Where does Avid get the money to do this multi-year project of rewriting the base code from scratch when it has to give away MC-First and charges $29 per month for Media Composer? [/quote] The real need for writing new MC foundations that were not hog tied to restrictions required by 80's hardware, CPU speeds, media
    Posted to Avid Media Composer - PC (Forum) by AndrewAction on Sat, Apr 14 2018
  • Re: New Avid Title Tool DOA?

    [quote user="jef"]C. They have maintained project compatibility. (see A.)[/quote]IMO solving this depends on whether the compatibility issues are approached by a team with the 3 decade old "it is too hard" attitude or a team embracing "a how can we can do it" attitude. Being completely simplistic here. Design a new MC that
    Posted to Avid Media Composer - PC (Forum) by AndrewAction on Fri, Apr 13 2018
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