Hi mkj, I checked with the Webstore team, they suggest you check FLS license Floatin license is offered by our reseller. https://www.avid.com/find-a-reseller Thanks, RalphC

Hi carlmart, Please check the matrix version article , in your case go to the legacy section. RalphC

Hi Ben, Standby I'm creating a support case for you. Case number 03770486 RalphC

[quote user="Aren Hansen"] My picture in the composer disappears to black every now and then and requires I resize the windows for it to reappear. [/quote] Hi Aren, You on MC 2019.x? Possible fix here RalphC

[quote user="Jason NLC"]Latest version of Avid, and Mac OS, AJA IO4K Card[/quote] We only qualify up to Mac OS 10.14.5 with the latest MC release. RalphC

Hi milos, I sent you a pm with a temp password, try it then tell us the result.

Here is support case number 03766622.

Hi markozavala, Standby I will create a Webstore case for you. RalphC

Hi John, Please complete your profile include machine specs and OS version. Thanks, RalphC

We have download available for previous version. http://avid.force.com/pkb/articles/en_US/download/Media-Composer-First-Compatibility-matrix RalphC