Hi Bob, Installers can be downloaded in the Avid Download Center, log in to your Avid master account and go to Download Center. Also, please email or PM me the details of the bug you mentioned, I will open a support ticket and have it investigated. https://my.avid.com/account Thanks, RalphC

No. You cannot import or export a Media Composer project or bin with Media Composer | First. You can import or export video and audio files, and you can open a bin from Media Composer | First in another Media Composer | First. You also cannot open bins from Media Composer | First in Media Composer; this functionality will be added at a later date. Thanks

Hi Andrew, I removed the screenshots, we don't encourage members to post their email address and License codes. I will assist you offline. Thanks, RalphC

[quote user="Emil.Oberg"]I tried a friends external and his worked fine so it seems to be something with my external.[/quote] You plug both external in the same USB ports? USB 3.0 work best if you used 3.0 blue ports. Interesting to know what is the difference between the two USB drive, your friends external also have media files in it? Thanks

Hi Annika, Email me the details, I will start a Webstore support case for you. Thanks, RalphC

[quote user="ABKBC18"]second when i want to publish a clip it takes ages and the crashes[/quote] Your i5 CPU is not qualified for MC|First thus result to the publish problem you're getting IMO.

Hi Emil.Oberg, Please complete your user profile, include full specs of machine. Is the drive USB 2.0 or 3.0, do you have full access/permission to the drive? Thanks, RalphC

Hi Marco, The trial is only available on the English Language. If that will work for you, send me a pm I will assist. Thanks, RalphC

I got your email, however, my message bounced back when I send a reply. I just want to let you know that I deleted the master account as you requested. Thanks, RalphC

Hi Thomas, Please email or pm me I will help you with the master account. Thanks, RalphC