Hello, I created a case 03731629 (source/recorder monitor are all black when playing clips.) I've seen reports similar to this one Thanks, RalphC

Sagiy, Are you log in to Windows with Admin user account? RalphC

Andi. We’ve got a tech paper that explains this and we will do more you can download here RalphC

Hi Andi, I will raise this with the team. Thanks, RalphC

[quote user="JulienStranger"]I can see that MCF no longer appears in Avid Link in the Products section... So is there something going wrong with your servers?[/quote] Are you log in to the AvidLink with the same email address you register MC|First to get the entitlement? RalphC

Hi Alex, Taken from MC2019.6 FAQ. Q) Can I bring my bins and projects forward from an earlier version of Media Composer? A) Yes, this has not changed. RalphC

I checked the Systems ID ending in *****120 it appears deactivated. You said Tthe codes are all filled in? Can you try to highlight the activation codes and click "Activate" RalphC

Hi Charlie, Email me so I can assist. Regards, RalphC

Hi mkj, I'm checking this with the team. Regards, RalphC

Hi Dale, Try the steps in this FAQ. RalphC