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  • Avid Won't Return Phone Calls

    Hey all, I had an Avid Standard Support plan that expired on July 14, 2015. The very next day, I called Avid to purchase another year of support so I could keep with the latest Media Composer updates. For some reason, my account would not let me do it online, so I had to call. My first time calling,... (read more)
    Posted to Get Started Fast (Forum) by JHensley on Sun, Sep 13 2015
  • support contract better deal than subscription??

    Hey All, looking at this link of the prices for all options of avid, (link below), and looking for clarity for avids 6.5^ the price for subscription for first year is 480 and then 600 per year per computer thereafter. however under that it says: Got Media Composer? If you already own Media Composer and... (read more)
    Posted to Avid Media Composer - Mac (Forum) by jkanner on Tue, Sep 30 2014
  • Can I upgrade to MC 8?

    Hi, I bought Media Composer 7 Education edition in April. I just found out, that they released MC8 about a month ago. Am I entitled to an upgrade, since it was released shortly after my purchase. If not, is there some sort of upgrade pricing available? On a seperate note: I would like to talk to avid... (read more)
    Posted to General Discussion & Off-Topic (Forum) by oengelha on Tue, Jun 24 2014
  • Dongle update

    I am afraid I am at the end of my extnsive store of patience with trying to update my dongle for MC 7.0.3. I have successfully gotten emails with the updater.avd file in them but it is always zero bytes and it will not show up when I use the dongle manager to try and upgrade the dongle. I have tried... (read more)
    Posted to Get Started Fast (Forum) by zanderfarns on Tue, Dec 31 2013
  • Kudos to Avid Tech Support - They Do it RIGHT!

    I recently experienced outstanding treatment from Avid Tech Support to resolve a problem with my Media Composer 3.0 upgrade. The MC 3.0 installer kept generating a fatal error message. After extensive (and patient) help from Tech Support by phone, I received a security patch allowing Media Composer 3... (read more)
    Posted to General Discussion & Off-Topic (Forum) by eclectic Rhody on Fri, Aug 1 2008
  • Re: M.C. 3.0 Available for Download

    Thanks, Marianna. I'd really appreciate it. So they can better understand the situation some of us are facing, here's a little run-down of why it is so important to support the DNA: 1) I purchased Avid MC 2.8 (and my Intel 8-Core Mac Pro) just before NAB '08 because I was concerned that Avid... (read more)
    Posted to Avid Media Composer - Mac (Forum) by Kirk Ryad on Sun, Jun 22 2008
  • Re: Transfer Fees?

    Thanks BLKDOG, I just received an email from Jane Schaltenbrand from Avid's license dept. and she informed me that Xpress Pro and Media Composer are both $100. She says the $499 is for Media Composer Adrenaline and an old product called Avid Media Composer Xpress. Thanks, Sonny (read more)
    Posted to General Discussion & Off-Topic (Forum) by sonpit on Tue, Apr 8 2008
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