Hi all Running Avid 2018.12.3 on an ISIS 5500 with most recent Nexis Client software. We keep our avid projects on a projects partition and our media on separate media partitions per project. So here's the issue. We recently updated to 2018.12.3 and a handful of people are having an issue where a... (read more)

Hi all, Is there a way to export an ISIS' workspace details (Name, Capacity, Used, Reserved, etc) to a CSV or Excel spreadsheet? Thanks! (read more)

Hi all, We've recently been dealing with all three of our ISIS 5000 SDAs reporting "Avid ISIS System Director service terminated unexpectedly. It has done this 1 one time. The following corrective action will be taken in 20000 milliseconds: Restart the Service" It is then followed by a... (read more)

Hi, Is it possible to transfer media files from Avid ISIS to NAS storage model synology without using avid media composer to export media ? (read more)

I am an ACSR who has spent a lot of time the last few years providing installation, integration, and 3rd party support for broadcast and studio clients with ISIS 7000/7500 gear and Interplay products. Presently, I have a few clients who have either upgraded to Nexis or have surplus 7000 / 7500 &... (read more)

What is the max distance that I can cable between the Avid Switch and the ISIS server. I'm wondering If I can have the switch in one location and the server in another. Distance is probably about 75ft. Jus thinking out loud but would a appreciate a response. (read more)

Hi All, We discovered 6 drives with Red flashing LEDs on one of the media engines, 4 with faster flashes and 2 with slower flashes. Interestingly the data is still accesable on the workspaces with read/right. The log indicates a Disk is rebuilding, then Hot spare drive is missing, then Uapproved disk... (read more)

When I render something on one computer and move to another computer connected to our ISIS, the media in the timeline is unrendered. This is at best, annoying. But at worst, we're worried that we're rendering the same timeline multiple times in multiple machines, and that render media is just... (read more)

We have a small windows workstation that has Marquis Parking installed on it. Something happened recently and now the Avid Client Manager cannot connect to the ISIS. We can ping the IP address of the ISIS and I can connect to teh Avid ISIS Manager, but I can't get it to show in the "system"... (read more)

[quote user="BobRusso"] What version of the ISIS System Director are you running? If you're running 4.7.5 or later, and you should be, please use the NEXIS 7.1.1 Linux client on the download center. What version of CentOS? Do you have a GUI? It sounds like you're able to copy small... (read more)