Latest post Mon, Jul 13 2020 8:59 PM by Marianna. 3 replies.
Page 1 of 1 (4 items)
Sort Posts: Previous Next
  • Tue, Jul 7 2020 9:17 PM

    • jdrouette
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Montréal, Canada
    • Posts 441
    • Points 5,765

    Docked panels stuck in 2020.6

    After updating to MC 2020.6, my custom dual-screen UI panel layout gets "stuck" in unusable positions every time I restart the software. Some panels appear to be partially hidden behind other panels even though none are floating, and I am not even able to select them to change them to floating mode (see the screen grab below and the TC window in the lower right).

    I tried creating a new user setting but get the same problem.

    Ideas?

    Thank you.


    Avid Media Composer 2020.9 Symphony option, Avid Artist DNxID (DNxID Desktop Video Application v11.5.1), macOS 10.15.7, iMac Pro (2017) 10-Core, 3.0GHz... [view my complete system specs]
  • Mon, Jul 13 2020 8:45 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 11,372
    • Points 233,130
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator
      BlogAuthor
      SystemAdministrator

    Re: Docked panels stuck in 2020.6

    jd.....

    Let me ask support to look at this one.......  not an issue with 2020.6 but might have something to do qith 10.15.5 but let me see.....

    stand by for case to come into your inbox.

    Marianna

    Director of CSM | Customer Advocate [view my complete system specs]
  • Mon, Jul 13 2020 8:52 PM In reply to

    • jdrouette
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Montréal, Canada
    • Posts 441
    • Points 5,765

    Re: Docked panels stuck in 2020.6

    Thanks again, Marianna.

    Will do.

    For what it's worth, I reverted back to MC 2020.5 and this issue disappeared.

    Avid Media Composer 2020.9 Symphony option, Avid Artist DNxID (DNxID Desktop Video Application v11.5.1), macOS 10.15.7, iMac Pro (2017) 10-Core, 3.0GHz... [view my complete system specs]
  • Mon, Jul 13 2020 8:59 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 11,372
    • Points 233,130
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator
      BlogAuthor
      SystemAdministrator

    Re: Docked panels stuck in 2020.6

    jdrouette:

    Thanks again, Marianna.

    Will do.

    For what it's worth, I reverted back to MC 2020.5 and this issue disappeared.

    Good thing you mentioned that one as I put that in the case notes that prior to 2020.6 ( 2020.5 and lower ) didnt have the issue.

    Big Smile

    Case # 03982312

    Marianna

    Director of CSM | Customer Advocate [view my complete system specs]
Page 1 of 1 (4 items)

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller