Latest post Tue, Jul 23 2019 5:07 PM by Marianna. 1 replies.
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  • Tue, Jul 23 2019 5:01 PM

    • Jay Harper
    • Not Ranked
    • Joined on Thu, May 10 2018
    • Chapel Hill, NC
    • Posts 7
    • Points 85

    MC Wants to Re-activate and Fails

    Help, pretty please.

    Update MC to most recent version available to my perpetual license (2018.9). MC asks for activation upon launch on a machine already activated. Updated Avid Link to most recent version - still asks for activation. 

    Tried to deactivate - failed. Tried to manually deactivate by removing files per TS instructions from last year - failed. 

    Stuck in activation quagmire.

    Thank you for any help.

    Work - MC 2018.9 on Mid-2012 Mac Pro, 10.12.6, 2x2.4 6-core Intel Xeon, 28G RAM, 1G VRAM Home - Pro Tools 2018 on Mid-2011 Mac Pro, 10.12.6, 2x3GHz i7... [view my complete system specs]
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  • Tue, Jul 23 2019 5:07 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 11,267
    • Points 231,935
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator
      BlogAuthor
      SystemAdministrator

    Re: MC Wants to Re-activate and Fails

    Jay

    message me your System ID please.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

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