Latest post Wed, Jul 3 2019 12:37 AM by Telegram!. 1 replies.
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  • Tue, Jul 2 2019 10:18 PM

    Where to log bug reports

    Hi,

     

    Does anyone know of a place to report bugs for Media Composer? I have just been using the latest version for a project, and while there is much to like I found myself uninstalling it after a week as there were a couple of bugs that made it impossible to live with. 

    - Tab (and shift tab) no longer works when editng columns in a bin.

    - I couldn't set custom columns for selections of items. (Usually available by Shift+Right Clicking on a field with a selection active).

    - It's often almost impossible to find the right place to right click (for e.g. to add a new sequence) in a bin that is full of 100s of clips.

    - In one bin I had, I couldn't delete sequences or titles. Pressing Delete or selecting delete in the top menu didn't do anything.

    - THe one that finally made me uninstall was this: I was trying to add a colour a specific subset of sequences in a bin (something I do frequently as part of my organisational process). When I added a colour to any selection of sequences in a sifted view, all the sequences in the bin were coloured.

    - Not a bug, but there are certain situations when you're moving around between bins where the sidebar behaviour is funky because it operates in a different way to other 'windows' in the docking system. It might just take a bit of getting used to, but the logic is strange, and when shuffling bins, I often found myself closing the container with the sidebar in, and then having to set the layout up again.

    - I think this might have come up in 2018.12.3, but I'm finding it can take significant time to open some bins. I have a 7Mb bin full of selects which took 30s to open.

     

    FYI, the Visual Studio problem report page is a brilliant example of how to report bugs and issues in a public and transparent way.

    https://developercommunity.visualstudio.com/spaces/8/index.html?all

    Media Composer 8.1; Matrox MX02/Avid Mojo DX;HP XW8400 Win7 x64 Pro. [view my complete system specs]
  • Wed, Jul 3 2019 12:37 AM In reply to

    Re: Where to log bug reports

    Stephen Ellis:

    Hi,

    Does anyone know of a place to report bugs for Media Composer? I have just been using the latest version for a project, and while there is much to like I found myself uninstalling it after a week as there were a couple of bugs that made it impossible to live with. .

    - THe one that finally made me uninstall was this: I was trying to add a colour a specific subset of sequences in a bin (something I do frequently as part of my organisational process). When I added a colour to any selection of sequences in a sifted view, all the sequences in the bin were coloured.

    I just tried to add Color to 3 out of 6 Sequences in a Sifted Bin and it worked as expected, leaving the un-sifted Sequences alone.

    Do you think the issue has to do with the large number of Sequences? Does it also not work properly when you try in a smaller bin?

    My first question is: Did you try the Sift/Coloring on a new Project’s Sequences? Or from a previous version’s Project/Bin?

    Also, because it seems to be critical: did you create a brand new User Setting when you installed the v2019.6 version? Are you on a Mac or PC? One or two monitors? 

    Best of luck and thanks for your post.

     

     

    Windows7 Pro; HP 820z, 16GB ram; Composer Nitris DX, Squeeze v8.5 Pro _____ Windows10 Pro x64 Dell XPS 8930 Special Edition Tower i7-8700 3.2 Ghz; 32GB... [view my complete system specs]
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