Latest post Sun, Nov 4 2018 3:59 PM by DStone. 1 replies.
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  • Sun, Nov 4 2018 3:09 AM

    Pro tools License missing from Ilok account post download.

    I purchased the Pro Tools annual subscription and downloaded the software successfully. However, when I go to open PTs it takes me to a window where it gives me the options to quit or activate. When I click activate Im rerouted to another window with a title of "Select License to activate " with a highlighted link that states "Click here if you need to purchase a license for Pro Tools Perpetual".  I click the link and it re routes me to the avid site. When I log into my Ilok account the license for this purchase is not listed. How do I get this issue resolved? This is the first time this ever happened when using this software. Ive renewed prior with no issues.

  • Sun, Nov 4 2018 3:59 PM In reply to

    • DStone
    • Top 25 Contributor
    • Joined on Fri, Nov 4 2005
    • Massachusetts
    • Posts 3,783
    • Points 48,355
    • Moderator: Avid Media Composer for Liquid
      Moderator: MCA Mac
      Moderator: MCA PC
      Moderator: Media Composer Getting Started

    Re: Pro tools License missing from Ilok account post download.

    Hi Domneik,

    These are the forums for Avid Media Composer. For Pro Tools you want the audio forums located at:

    DIY quad core I7-4790K, 32Gb, NVidia RTX 2060 Super 8, Win 10 Pro, MC (generally the latest or the one just before) [view my complete system specs]

    Dave S.

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