Latest post Thu, Jul 19 2018 10:23 AM by Bruno M. 2 replies.
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  • Wed, Jul 18 2018 3:54 AM

    • amitfilm
    • Top 500 Contributor
    • Joined on Wed, Oct 5 2011
    • Posts 199
    • Points 2,780

    Can I return protocols and get mc?

    Hello,   I bought protocols last month, after 3weeks, I think this software is not good for me, my question is can I return protools and get avid mc? Sorry about that.

  • Wed, Jul 18 2018 1:23 PM In reply to

    • RalphC
    • Top 75 Contributor
    • Joined on Wed, Sep 2 2015
    • Posts 1,516
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    Re: Can I return protocols and get mc?

    Hi amitfilm,

       I will create a webstore case regarding, let's see what are their recommendation.

     

     

     

    THanks,

    RalphC

    This is a test. Media Composer 8.8 w/Symphony option, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]
  • Thu, Jul 19 2018 10:23 AM In reply to

    • Bruno M
    • Top 500 Contributor
    • Joined on Thu, Feb 11 2010
    • London, UK
    • Posts 490
    • Points 6,200

    Re: Can I return protocols and get mc?

    Hey RalphC,

    I've had multiple licences for over 22 years.

    If I decide that MC is now not for me, can I get a refund on all my dongles, plus the support I paid over those years?! Big Smile

    HP Z800,HP8600,HP8760WSonnetFusion RAID, Mediadock U320, Classic Nitris Mojo DXSymphony 5,6 & 8.5 JVC DTV1910 HD tube monitor, HP Dreamcolor, [view my complete system specs]
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