Latest post Tue, Jun 19 2018 2:15 AM by bobbybz. 11 replies.
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  • Thu, May 17 2018 12:16 AM

    • Jason NLC
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    • Joined on Thu, Jun 13 2013
    • Posts 131
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    CRASH ON EXIT Media Composer 2018.5

    I just installed Media Composer 2018.5.  It seems to be working fine, except for the fact that when I exit/quit the application, it crashes.  I don't seem to lose any work, but I did not have this issue with the previous version.  I did an uninstall before I installed this version.  I am also working in a brand new project, so I am not sure why I am experiencing this issue.  I am also using a new user profile.  MacOS High Sierra Version 10.13.4  

  • Thu, May 24 2018 3:43 PM In reply to

    • RalphC
    • Top 75 Contributor
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    Re: CRASH ON EXIT Media Composer 2018.5

    Hi Jason,

      Did you get any error message when MC crashed? Please complete your profile include machine specs. Do you by any chance have a Wacom tablet? It's reported before that having a Wacom crash MC.

     

     

    Thanks,

    RalphC

    This is a test. Media Composer 8.8 w/Symphony option, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]
  • Thu, May 24 2018 8:56 PM In reply to

    Re: CRASH ON EXIT Media Composer 2018.5

    I know some other users who have reported this; I believe it will be addressed in the next release.

    Symphony v8.8 | OS 10.11.6 • Nitris DX • 12-core MacPro (Mid 2012) • 36 GB RAM • Facilis Terrablock 24EX [view my complete system specs]

    -- Kevin

  • Fri, May 25 2018 2:53 PM In reply to

    • Hansa
    • Top 500 Contributor
    • Joined on Tue, Sep 5 2006
    • Edinburgh, Scotland
    • Posts 403
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    Re: CRASH ON EXIT Media Composer 2018.5

    Yes, I'm getting this crash too when exiting and followed the install proceedures mentioned above. Maybe I'll wait before doing the next 20 computers with 2018.5 if 2018.6 arrives next week.

    Avid DNxIO, 3.5 GHz late 2013 Mac Pro, 64 GB Ram, MC 2018.4 with Symphony option, OS 10.12.6, LaCie 24 TB RAID. 3.5 GHz 6 core Mac Pros x 5, MC 2018.4... [view my complete system specs]
  • Fri, May 25 2018 10:46 PM In reply to

    • Tom Pearson
    • Top 50 Contributor
    • Joined on Thu, Mar 1 2007
    • Los Angeles CA / Minneapolis MN
    • Posts 2,107
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    Re: CRASH ON EXIT Media Composer 2018.5

    I too am having this issue as well as mulit lock ups with NBFX as well 

    Mac Pro 3.5 gig 6 core 64 gig ram D700 radons with ssd os drive with a 20 tb raid, Artist Mix and Artist color Artist control [view my complete system specs]

    Tom Pearson

    Director/Writer Big Picture Films

    Sound Designer/Sound Editor Hollywood Sounds

    WWLD

  • Sat, May 26 2018 5:03 AM In reply to

    • Jason NLC
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    • Joined on Thu, Jun 13 2013
    • Posts 131
    • Points 1,875

    Re: CRASH ON EXIT Media Composer 2018.5

    I was told to reinstall.  I did a complete manual uninstall and then installed again.  I crash on exit, but don't lose any work.  As long as I don't lose work, I''ll be fine, but it makes my client behind me nervous!

  • Sat, Jun 2 2018 6:31 PM In reply to

    Re: CRASH ON EXIT Media Composer 2018.5

    Same here 2018.5 consistently crashes on exit on win 10 system.

     

    Most of the MC/NC, Interplay, Nexis, ISIS, Unity stuff. [view my complete system specs]

    Avid reseller ACSR at Telmaco

    http://www.telmaco.gr/en/

  • Tue, Jun 5 2018 10:40 AM In reply to

    • Patrick Minks
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    • Amsterdam, Netherlands
    • Posts 5
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    Re: CRASH ON EXIT Media Composer 2018.5

    Same here. Constant crash on quit since update of 2018.5. 

     

    Media Composer | MacPro (late 2013) | 3,5 GHz 6-Core Intel Xeon E5 | 32GB 1866MHz DDR3 ECC | AMD FirePro D500 3072MB | T-Tap | Artist Transport & Mix [view my complete system specs]
  • Tue, Jun 5 2018 11:13 AM In reply to

    • NYnutz
    • Top 500 Contributor
    • Joined on Wed, Nov 25 2009
    • New York City
    • Posts 287
    • Points 3,370

    Re: CRASH ON EXIT Media Composer 2018.5

    We are holding off on rolling out 2018.3/.4./5 because of CTD on exit on win7/win10, and 2018.5 crash on launch occasionally when interplay client is installed. sticking with 2018.2 until this is resolved. 

    Dave

    Post Production Infrastructure Engineer

    "A very big network"

     

  • Wed, Jun 6 2018 5:45 PM In reply to

    • Mike
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    • PA
    • Posts 114
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    Re: CRASH ON EXIT Media Composer 2018.5

    same here

    0SX 10.11.6*Symphony MC18.5*3.5 GHz 6-core Intel Xeon E5 (late 2013) 6,1*64 GB 1866 DDR3 ECC*AMD FirePro D500 3072 MB*AJA IO4K*AVID ISIS 5500 [view my complete system specs]
  • Thu, Jun 14 2018 5:44 PM In reply to

    • cable
    • Top 500 Contributor
    • Joined on Sun, May 27 2007
    • Pacific NW
    • Posts 379
    • Points 4,880

    Re: CRASH ON EXIT Media Composer 2018.5

    Us also.

    OSX 10.13.3, MC 2018.5

     

    Hoping for new release soon.

    20 x Media Composer 8.6.5 Mac Pros 32MB RAM OSX 10.11.6 AJA and Nitris DX hardware Avid Nexis Enterprise [view my complete system specs]
  • Tue, Jun 19 2018 2:15 AM In reply to

    • bobbybz
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    • Joined on Mon, Oct 26 2015
    • Posts 33
    • Points 445

    Re: CRASH ON EXIT Media Composer 2018.5

    Here as well. At least half of the time it crashes upon exit. No work lost yet. 

    Running W7 SP1. MC 2018.5

    HP Z440, Intel Xeon E5-1650v3@ 3.5GHz, 32GB RAM (2x16), Windows 7Pro 64bit - Service Pack 1, Nvidia Quadro K2200, Blackmagic Decklink Mini Monitor, driver... [view my complete system specs]
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