Latest post Sat, Dec 17 2016 5:18 PM by Marianna. 7 replies.
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  • Wed, Dec 14 2016 8:25 PM

    • RGU
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    Can't open bin with MC 8.6.4, get error: ...GotillegalTag: 92

    I'm getting back to editting an older project and the bin will not open with MC 8.6.44230.  Get error:

    Unable to openfile 'project.avb'

    Exception: DOMAIN_COPYOUT_FAILED

    Exception: STRM_UNEXPECTED_TAG, GotillegalTag: 92 8.6.44230

    I forget under what version of MC the project was created, but I was working on the project with MC 8.4.2.37885 in May for a while.  Other, more recent projects open fine.

    Suggestions

    Win7pro V6.1.7601 Service Pack 1 Build 7601, ASUS P9X79WS, I7-3930K 3.2GHz Hex core, Quadro 4000 and Quadro K2200, 32GB RAM, C:512GB SSD, S:1TB RAID 1... [view my complete system specs]
  • Thu, Dec 15 2016 6:18 PM In reply to

    • Marianna
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    Re: Can't open bin with MC 8.6.4, get error: ...GotillegalTag: 92

    RGU

    It's most likely a corrupt bin:

    Knowledge Base Search Results

    You might want to following the attic recovery procedure on the knowledge base.  

    If you still get the error message, then I'd next try deleting all your settings files and trying to open the project with a new user.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

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  • Thu, Dec 15 2016 8:47 PM In reply to

    • RGU
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    Re: Can't open bin with MC 8.6.4, get error: ...GotillegalTag: 92

    Hi Marianna:   I did recover a couple of the same bins from the attic but had the same results.  I'll tried to open as a new user, no joy...   I went into the attic and tried some older saved bins with old user and a new user, same result... I went and deleted all the user files.  Avid came up and created a new user...same problem.   The media in the project is standard DNxHD imports from Canon tape.   Don't know what to try next.  I really don't want to try going back to 8.4.2 ....yet...   RGU
    Win7pro V6.1.7601 Service Pack 1 Build 7601, ASUS P9X79WS, I7-3930K 3.2GHz Hex core, Quadro 4000 and Quadro K2200, 32GB RAM, C:512GB SSD, S:1TB RAID 1... [view my complete system specs]
  • Thu, Dec 15 2016 9:22 PM In reply to

    • Marianna
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    Re: Can't open bin with MC 8.6.4, get error: ...GotillegalTag: 92

    hmmmm

    Can you try this......

    1. create a new project

    2. move one of the suspect bin files (.avb) from the old folder into the new project folder in the OS.

    3. Then try it and see if the Bin opens.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

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  • Thu, Dec 15 2016 11:20 PM In reply to

    • RGU
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    Re: Can't open bin with MC 8.6.4, get error: ...GotillegalTag: 92

    Created a new project as requested and moved suspect bin into it.  No success.  I could create new bins and open them, but the original bin gave the same error.  The bin is about 23MB in size, it there somewhere I could sent it in order to check it out?

    RGU

    Win7pro V6.1.7601 Service Pack 1 Build 7601, ASUS P9X79WS, I7-3930K 3.2GHz Hex core, Quadro 4000 and Quadro K2200, 32GB RAM, C:512GB SSD, S:1TB RAID 1... [view my complete system specs]
  • Thu, Dec 15 2016 11:34 PM In reply to

    • Marianna
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    Re: Can't open bin with MC 8.6.4, get error: ...GotillegalTag: 92

    Let me check.  I created a case and put all this into it.  Asking if there is a way we could take in your bin and check it.

    Case # 03105814

    Back in the am.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

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  • Sat, Dec 17 2016 4:47 PM In reply to

    • RGU
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    Re: Can't open bin with MC 8.6.4, get error: ...GotillegalTag: 92

    Received a call from Ed... at tech support and sent him the file.  He contacted me the next day saying that the bin would open in his MC8.6.5.  He took control of my computer and went through everything.  It appears it was a problem with some little bug in MC8.6.4.  We loaded 8.7 and everything works fine..... PROBLEM SOLVED

    Thanks everyone for getting to the bottom of this so quickly.

    RGU

    Win7pro V6.1.7601 Service Pack 1 Build 7601, ASUS P9X79WS, I7-3930K 3.2GHz Hex core, Quadro 4000 and Quadro K2200, 32GB RAM, C:512GB SSD, S:1TB RAID 1... [view my complete system specs]
  • Sat, Dec 17 2016 5:18 PM In reply to

    • Marianna
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    Re: Can't open bin with MC 8.6.4, get error: ...GotillegalTag: 92

    YES!!!!!!!!  So happy this worked for you.  

    Could you pleasse send me an email note regarding your experience with Ed.  So often people tell us what we do wrong but not what we do right and I want to pass it along to his boss.

    Thanks RGU - email address below

    Glad your back in business!

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

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