Latest post Wed, Dec 9 2015 3:00 PM by RalphC. 5 replies.
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  • Sun, Nov 29 2015 9:32 AM

    101 activation failed symphony option

    Hi there,

    I've installed AVID MC 7.0.5 on my MacBook Pro, few months old i7 chip.

    Now, MC runs, even though it states NOT ACTIVATED in the license control app.

    Ok, fine by me.

    But when I try to activate my Symphony option,

    I get the "Fail Activation: 101 Activation Failes. et cet" message.

    What to do?

    I tried to tackle this problem earlier, but worked on FCPX and Adobe Premiere

    for a while and let it slip for the time being.

    Now I want to go back to my editing software of choice!

    Secondle, when I do try to activate my MC option through AvidLicenseControl

    it states that it wil deacticvate my hardware key (Dongle I presume): I don't want that!

    How does this work?

    Can I reactivate it later?

    Assistance very much appreciated!

    Sincerely,

     

    Noel

     

     


  • Mon, Nov 30 2015 2:57 PM In reply to

    • RalphC
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    Re: 101 activation failed symphony option

    Hello Noel,

       Can you send me an email with your SID so I can check your account.

     

     

    Regards,

    Ralph

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Mon, Nov 30 2015 4:18 PM In reply to

    • RalphC
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    Re: 101 activation failed symphony option

    Hi Noel,

     I found your SID , you activated your MC on 3/2015 that is why you can't use it, I fixed your problem by deactivating your license, you should be able to activate it now.

     

     

    Regards,

    Ralph

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Wed, Dec 2 2015 8:52 AM In reply to

    Re: 101 activation failed symphony option

    Hi Ralph,

    Thanks a lot!

    I do not really get what was the problem, but: it works!

    One quick question:

    can I license my old 7.0.5 dongle for upgrades just by

    subscribing?

    Regards,

    Noël

     

     

  • Thu, Dec 3 2015 1:46 PM In reply to

    • RalphC
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    Re: 101 activation failed symphony option

    Hello Noël,

      Let me get back to you on this.

     

     

    Regards,

    Ralph

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Wed, Dec 9 2015 3:00 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
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    Re: 101 activation failed symphony option

    Hello Noel,

         Sorry for the delay, Your Dongle cannot be license for subscription only perpetual license. 

     

    Good luck,

    Ralph

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
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