Latest post Tue, Sep 29 2015 10:26 AM by Pat Horridge. 3 replies.
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  • Mon, Sep 28 2015 10:08 AM

    • Pete Higgins
    • Not Ranked
    • Joined on Thu, Jan 8 2015
    • Ireland
    • Posts 6
    • Points 70

    Can't export AS11 in DPP Application

    Hello All,

     

    Using MC 8.3.1 I can create an AS11 with no issues but when I try to select the MXF file in the DPP application (version 1.3.172), it gives me this error - 'Caught exception populating Programme with General Info'

    I can open AS11 files that were created on different machines so I think it's an issue with Media Composer. I've also used different User Settings, different projects, versions with and without spanned markers as well as both the UK & Avid Shims. The AS11 file AMA links into a bin no problem and play with no issues. 

    Any help would be greatly appreciated!

     

    Pete

     

    HP Z420 - MC 8.3.1 - 64bit 8GB RAM - Intel Xeon E5-1650 v2 @ 3.50Ghz [view my complete system specs]
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  • Mon, Sep 28 2015 1:51 PM In reply to

    Re: Can't export AS11 in DPP Application

    You need to update MC to V8.4 (V8.4.2 is the current)

    This is a known issue with 8.3.1 There is a patch for it.

    http://avid.force.com/pkb/articles/en_US/compatibility/AS02-and-AS11-invalid-AVC-essence-container

    ACI Moderator. I'm not employed by Avid or work for them. I just do this in my spare time. Normally using the current Media Composer version on My... [view my complete system specs]

     

    Broadcast & Post Production Consultant / Trainer  Avid Certified Instructor VET

     

    QC/QAR Training - Understanding Digital Media - Advanced Files * Compression - Avid Ingest - PSE fixing courses and more

    All bespoke and delivered onsite at yours. Or delivered via hostred Zoom session.

     

    T 07581 201248 | E pat@vet-training.co.uk | W www.vet-training.co.uk |

     

  • Tue, Sep 29 2015 9:14 AM In reply to

    • Pete Higgins
    • Not Ranked
    • Joined on Thu, Jan 8 2015
    • Ireland
    • Posts 6
    • Points 70

    Re: Can't export AS11 in DPP Application

    Thanks Pat, 

     

    I've updated MC to 8.4.2 and there is no longer an issue.

    Thanks again for the speedy response time! 

    HP Z420 - MC 8.3.1 - 64bit 8GB RAM - Intel Xeon E5-1650 v2 @ 3.50Ghz [view my complete system specs]
  • Tue, Sep 29 2015 10:26 AM In reply to

    Re: Can't export AS11 in DPP Application

    No problem.

    Don't forget there is a revised DPP metadata app now as well.

    Version 1.3.172 is the current one.

    ACI Moderator. I'm not employed by Avid or work for them. I just do this in my spare time. Normally using the current Media Composer version on My... [view my complete system specs]

     

    Broadcast & Post Production Consultant / Trainer  Avid Certified Instructor VET

     

    QC/QAR Training - Understanding Digital Media - Advanced Files * Compression - Avid Ingest - PSE fixing courses and more

    All bespoke and delivered onsite at yours. Or delivered via hostred Zoom session.

     

    T 07581 201248 | E pat@vet-training.co.uk | W www.vet-training.co.uk |

     

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