Latest post Sat, Jan 12 2013 6:28 PM by mjolnarn. 3 replies.
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  • Sat, Jan 5 2013 6:35 PM

    • aviddavid1
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    PLEASE HELP ME UNINSTALL Xpress Pro 5.8 :(

    I purchased Media Composer and was warned to properly uninstall DV express prior to installing the new software.  I have Avid Xpress pro 5.8 and am running mountain lion on a macbook pro and when I try to run the Avid Xpress Pro uninstaller it says Error uninstall failed. 


    Is there a way I can manually uninstall?  Can I just start looking for Avid files and put them in the trash?  That seems dangerous.  Any help would be greatly appreciated.  I have work to do and I am stuck.


    Thanks

    Dave

     

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  • Sat, Jan 5 2013 11:26 PM In reply to

    Re: PLEASE HELP ME UNINSTALL Xpress Pro 5.8 :(

    Not totally sure about this, but my guess is the uninstaller failed because XPRO 5.8 is nowhere near qualified for Mountain Lion. I think at this point, unless you can temporarily reinstall the Mac OS XPRO 5.8 was qualified for (which I believe was 10.4.11) to try the uninstaller again, you will need to use the Finder searching for everything Avid and delete it.

    Newscutter Nitris DX 9.5.3.5 * Media Composer 5.5.3.6 (At Home on PC running XP Pro) * Symphony 6.5.2.1 (At home on MacBook Pro3,1 running 10.7.2) * Interplay... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

  • Sat, Jan 12 2013 4:15 PM In reply to

    • aviddavid1
    • Not Ranked
    • Joined on Sat, Jan 5 2013
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    • Points 30

    Re: PLEASE HELP ME UNINSTALL Xpress Pro 5.8 :(

    Yes I was afraid that was the culprit.  Do you know where avid keeps most of it's files other than the obvious places?  I am concerned I will miss something, something that is hidden that gets removed on a legit uninstall. 


    Dave

  • Sat, Jan 12 2013 6:28 PM In reply to

    • mjolnarn
    • Top 10 Contributor
    • Joined on Wed, Feb 8 2006
    • Sweden
    • Posts 13,346
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    Re: PLEASE HELP ME UNINSTALL Xpress Pro 5.8 :(

    What about a new bootdrive and a new install of the correct OS for your Avid version.

    Mac: 17" Macbook Pro i7 2,66 ghz with 8Gb Ram, 500gb 7200rpm drive___ PC_NEW Win10 Pro Mbo Asus Rampage IV Black CPU Ivy Bridge-E 4960X ( = 12 x 4... [view my complete system specs]

    Tomas 

     

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