Latest post Tue, Feb 16 2010 3:13 PM by maryd. 7 replies.
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  • Fri, Jan 8 2010 4:54 PM

    • RUD ONE
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    MCDeko Parts

    Is anyone aware of a source for parts for olders Mc Deko (Type Deko/Alladin) machines. We had a I/O board burn up and are trying to repair it.

    MCA v4.0.5,HP XW8200, Adrenaline [view my complete system specs]

    Rud One - Milwaukee, WI

  • Fri, Jan 8 2010 6:06 PM In reply to

    • Marianna
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    Re: MCDeko Parts

    Checking with the Deko team....  no promises but let me see what I can find out.

    marianna

    Director of CSM | Customer Advocate [view my complete system specs]
  • Fri, Jan 8 2010 9:52 PM In reply to

    • Marianna
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    Re: MCDeko Parts

    Sorry to say that we dont have any parts for this anymore.  The product EOL almost 8 years ago from what I can gather.  Your only option would be the customer community or other locations were older product of all kinds is sold ( ebay might be a good option).

    Wish I had a better answer....

    Marianna

    Director of CSM | Customer Advocate [view my complete system specs]
  • Fri, Jan 8 2010 10:14 PM In reply to

    • RUD ONE
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    Re: MCDeko Parts

    That's what we thought, thanks for checking.

    MCA v4.0.5,HP XW8200, Adrenaline [view my complete system specs]

    Rud One - Milwaukee, WI

  • Sat, Jan 23 2010 2:14 AM In reply to

    Re: MCDeko Parts

    If no parts are available what about the following.......

    Is it possible to run the Aladdin (with associated SCSI card) and StudioPak 2.1.1 software on a FXDEKOII running Windows 2000? I've got the SCSI card installed and Win2k sees it but Win2k is also looking for about 6-7 drivers for the Pinnacle device (device manager). StudioPak will start (with the hasp on the rear port) but can't find the hardware.

     

    Thanks

     

    Milwaukee, WI

  • Mon, Jan 25 2010 3:32 PM In reply to

    • maryd
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    Re: MCDeko Parts

    Sorry, but once the products are at end of life we no longer have any software or hardware available.  But sometimes you'll find another customer on the user group who has the solution, so it's worth asking!

  • Tue, Feb 16 2010 3:30 AM In reply to

    Re: MCDeko Parts

    Any idea what the last version of StudioPak software that was made for the Alladin DVE?

    Currently have version 2.11

    Milwaukee, WI

  • Tue, Feb 16 2010 3:13 PM In reply to

    • maryd
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    Re: MCDeko Parts

    I can't find any information on this.  My suggestion would be to google for a user group who may still be using their Alladin and see if they have the info.

    Good luck, Mary

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