Latest post Fri, Dec 18 2009 6:44 PM by mcatalena. 20 replies.
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  • Thu, Nov 19 2009 6:29 PM In reply to

    • Marianna
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    Re: Exception: Failed to initialize audio hardware

    Couple of things with this one....

    This can be caused by a conflict between the SubCap effect and third party fonts you might have installed on the system.  Try the following:

    1. Control click on the AvidMediaComposer application.
    2. Choose Show Package Contents.
    3. Open the Contents - SharedSupport - AVX2_Plug-Ins folder.
    4. Drag Caption.avx out of the package.
    5. Launch AvidMediaComposer.

    Doing so causes you to lose the function of the SubCap effect. Restoring the system to the fonts originally loaded with the OS will also solve the issue.

    Otherwise,. you must reinstall the software.

    1. Uninstall Media Composer by running the uninstaller. MacHD/Applications/avid_uninstallers

    2. Reinstall the software.

    marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

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  • Wed, Dec 16 2009 10:52 PM In reply to

    • mcatalena
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    Re: Exception: Failed to initialize audio hardware

    Marianna:

    1. Control click on the AvidMediaComposer application.
    2. Choose Show Package Contents.
    3. Open the Contents - SharedSupport - AVX2_Plug-Ins folder.
    4. Drag Caption.avx out of the package.
    5. Launch AvidMediaComposer.

    Doing so causes you to lose the function of the SubCap effect. Restoring the system to the fonts originally loaded with the OS will also solve the issue.

    Otherwise,. you must reinstall the software.

     

    Yesterday, I upgraded to Media Composer 3.5.1, Mac OS 10.5.8.  I also receive the exact same error message when attempting to enter the Color Correction mode.  I was disheartened to discover so many other people having the same problem.  I tried your suggestions Marianna, and regretfully, they did not work for me.

    Any other advice?  Anyone?  Standing by...

     

    AVID Media Composer Adrenaline 3.5.9 Dual 2.8 GHz Quad-Core Intel Xeon Mac Pro 4GB 800 Mhz DDR2 FB-DIMM Mac OS 3.5.8 [view my complete system specs]
  • Thu, Dec 17 2009 12:16 AM In reply to

    • Marianna
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    Re: Exception: Failed to initialize audio hardware

    hmmm

    Did you upgrade the OS at the same time you did the editor?   What version where you at prior to 10.5.8 and was it an uphgrade OS install or a clean install? 

    Aside, the first thing I would do is reinstall MC.  deactivate if you are on SW licensing and then uninstall the editor.  Then reinstall MC and please note:  MC 3.5.9 is the latest you are eligible to install and has quite a lot of fixes you might benefit from.

    http://www.avid.com/register/mcsoft_dl.asp#previousVersions

    There are also a few patches as well that take the editor to: 3.5.12 I believe is the latest.

    http://www.avid.com/support/downloadcenter/editorPatches.asp

    HTH

    marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

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  • Thu, Dec 17 2009 1:19 AM In reply to

    • mmullen
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    Re: Exception: Failed to initialize audio hardware

    On top of what Marianna suggested, if you have any 3rd party plug-ins, when you do the reinstall try it before installing plugs like BCC or Sapphire.  Does it work or return once you install these(if you're using them at all of course)?

    -Matt M.

  • Thu, Dec 17 2009 1:27 AM In reply to

    • mcatalena
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    • Los Angeles, CA
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    Re: Exception: Failed to initialize audio hardware

    Marianna:
    Did you upgrade the OS at the same time you did the editor?

    Yes.

    Marianna:
    What version where you at prior to 10.5.8 and was it an uphgrade OS install or a clean install? 

    Mac OS 10.5.4  >  download upgrade install to 10.5.8 (not clean)

    Media Composer 3.1.1  >  download upgrade install to Media Composer 3.5.1

    I will uninstall and reinstall Media Composer and let you know.  Fingers crossed.

     

    AVID Media Composer Adrenaline 3.5.9 Dual 2.8 GHz Quad-Core Intel Xeon Mac Pro 4GB 800 Mhz DDR2 FB-DIMM Mac OS 3.5.8 [view my complete system specs]
  • Fri, Dec 18 2009 6:44 PM In reply to

    • mcatalena
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    • Joined on Fri, Jan 23 2009
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    Re: Exception: Failed to initialize audio hardware

    Marianna:
    Aside, the first thing I would do is reinstall MC.

    Good news.  Problem solved.  I uninstalled MC 3.5.1 and did a clean install of MC 3.5.9.  Color Correction Mode is now fully operational.  Thanks so much.

    Rock on Marianna.

    AVID Media Composer Adrenaline 3.5.9 Dual 2.8 GHz Quad-Core Intel Xeon Mac Pro 4GB 800 Mhz DDR2 FB-DIMM Mac OS 3.5.8 [view my complete system specs]
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