Latest post Wed, Dec 3 2008 10:57 PM by jwrl. 11 replies.
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  • Tue, Nov 4 2008 11:09 AM

    • aszasz
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    DNA detected hardware underrun error

    Hi

    That's the problem: during digital cut for BetaCam SP or DVCam it appears. Hardware underrun error.

    I've read all the posts from the past here. And tried suggestions. Nothing, it's the same all the time.

    I've made new project, I've cleaned MCSite and User Settings, I've disabled audio card (in BIOS), I've changed video res. on monitor to 16bites, I've moved firewire card to 2nd slot. NOthing. After few seconds or f.ex. 15 minutes error appears.

    I was thinking about uptading system to xw8400 or something like that but I've found here that people with this workstation have this problem also.

    Waiting for responses

     

    MC 2.8.4, Mojo (analog), Pentium P4 2.8GHz, Biostar Mainboard P4M900-M4, 2 x 1GB 533MHz DDR2 SDRAM, GeForce 7600GT (PCI-Ex16), Texas Instr. Firewire -... [view my complete system specs]
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  • Tue, Nov 4 2008 11:13 AM In reply to

    Re: DNA detected hardware underrun error

     

    what is on your timeline (resolution?) can you give more details on your specs... hardware and software? What kind of disks? How are those connected?

    Dell Precision 670, Xeon 3Ghz 3GB Memory 1 x 250 systemdisk, Gb 2x500 Gb datadisks, 4x 1Tb datadisks, Soundblaster Audigy, Quadro FX 1400, MC latest, Mojo... [view my complete system specs]

    http://www.AvidUserGroup.NL fcp2avid

    "The Technology Is Not Guilty" - Nicolas Philibert quoted in "Documentary in the digital age" by Maxine Baker (2006)

  • Tue, Nov 4 2008 11:21 AM In reply to

    • jwrl
    • Top 25 Contributor
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    • Melbourne, Australia
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    Re: DNA detected hardware underrun error

    How are your media drives connected?  Hardware underruns are most commonly due to drive speed issues.

    MC 7.0.4 - Asus P6T Deluxe V2 mobo - Intel i7 920 2.66GHz - Windows 7 Ult64 SP1 - nVidia Quadro FX 1800 - 16 Gbyte low latency DDR3 RAM - Internal 8 Tb... [view my complete system specs]
  • Tue, Nov 4 2008 12:15 PM In reply to

    • aszasz
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    Re: DNA detected hardware underrun error

    timeline is set in best resolution

    There are two harddiscs in IDE slot and two other in SATA. I need to check out how speed they are.

     

    MC 2.8.4, Mojo (analog), Pentium P4 2.8GHz, Biostar Mainboard P4M900-M4, 2 x 1GB 533MHz DDR2 SDRAM, GeForce 7600GT (PCI-Ex16), Texas Instr. Firewire -... [view my complete system specs]
  • Tue, Nov 4 2008 1:44 PM In reply to

    Re: DNA detected hardware underrun error

     ok. what happens when you set tl quality to yellow/green. Disks should have 7200 rps minimum.

    Dell Precision 670, Xeon 3Ghz 3GB Memory 1 x 250 systemdisk, Gb 2x500 Gb datadisks, 4x 1Tb datadisks, Soundblaster Audigy, Quadro FX 1400, MC latest, Mojo... [view my complete system specs]

    http://www.AvidUserGroup.NL fcp2avid

    "The Technology Is Not Guilty" - Nicolas Philibert quoted in "Documentary in the digital age" by Maxine Baker (2006)

  • Tue, Nov 4 2008 2:16 PM In reply to

    • aszasz
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    Re: DNA detected hardware underrun error

    thanks, i will check it out tomorrow 'cause i dont have it at home.

    So, when its set to yellow/green discs should have speed at least 7200, is that right? What about whole green?

    MC 2.8.4, Mojo (analog), Pentium P4 2.8GHz, Biostar Mainboard P4M900-M4, 2 x 1GB 533MHz DDR2 SDRAM, GeForce 7600GT (PCI-Ex16), Texas Instr. Firewire -... [view my complete system specs]
  • Tue, Nov 4 2008 11:03 PM In reply to

    Re: DNA detected hardware underrun error

    no, the speed should always be 7200 rps min.

    Whole green means a lot of data ... green yellow is less data. So your disk or bus might not be able to keep up.

    Dell Precision 670, Xeon 3Ghz 3GB Memory 1 x 250 systemdisk, Gb 2x500 Gb datadisks, 4x 1Tb datadisks, Soundblaster Audigy, Quadro FX 1400, MC latest, Mojo... [view my complete system specs]

    http://www.AvidUserGroup.NL fcp2avid

    "The Technology Is Not Guilty" - Nicolas Philibert quoted in "Documentary in the digital age" by Maxine Baker (2006)

  • Mon, Nov 17 2008 2:25 AM In reply to

    • aszasz
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    • Joined on Tue, Nov 4 2008
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    Re: DNA detected hardware underrun error

    OK

    I have checked the disks: All have 7200rpm - see details of my hardware - I have updated it.

    When the "quality button" is yellow/green and I make digital cut -> the button automatically turns to green and the recording is beginning. And the error appears

    I made the mixdowns (video and audio) and have put it to one drive (and then to another) - during the digital cut still error appears.

    Maybe these BIOS settings will tell something:

    SATA Controller Mode : IDE    (the second option to choose is "RAID")

    VIA OnChip PCI Device:   soundcard: disabled

                                        LAN Controller : enabled

                                        LAN Boot ROM : disabled

    ONBoard VGE Ap. Size : 128M (there's option: 256M)

    VGA Share Memory Size : 128M (also there's an option: 256M)

     

    Finally I have set in Digital Cut "RT DV25" (instead of RT DNA) - and I managed to record over 20 minutes without errors to tape. So far, so good - but its good only for DVCams. For putting to BetaCam tapes its lowering the quality.

    Do you have any suggestions how to make digital cut with RT DNA with no DIO hardware underrun errors?

    MC 2.8.4, Mojo (analog), Pentium P4 2.8GHz, Biostar Mainboard P4M900-M4, 2 x 1GB 533MHz DDR2 SDRAM, GeForce 7600GT (PCI-Ex16), Texas Instr. Firewire -... [view my complete system specs]
  • Tue, Nov 18 2008 5:31 PM In reply to

    • aszasz
    • Not Ranked
    • Joined on Tue, Nov 4 2008
    • Warsaw
    • Posts 6
    • Points 80

    Hardware Underrun Error during the Digital Cut

    Hi, I was previously foruming with this problem but finally got no suggestions...

    So I decided to write it one more time...

    That's the problem: during digital cut for BetaCam SP or DVCam it appears. Hardware underrun error.

    I've read all the posts from the past here. And tried suggestions. Nothing, it's the same all the time.

    I've made new project, I've cleaned MCSite and User Settings, I've disabled audio card (in BIOS), I've changed video res. on monitor to 16bites, I've moved firewire card to 2nd slot. NOthing. After few seconds or f.ex. 15 minutes error appears.

    I was thinking about uptading system to xw8400 or something like that but I've found here that people with this workstation have this problem also.

    I have checked the disks: All have 7200rpm - see details of my hardware.

    When the "quality button" is yellow/green and I make digital cut -> the button automatically turns to green and the recording is beginning. And the error appears

    I made the mixdowns (video and audio) and have put it to one drive (and then to another) - during the digital cut still error appears.

    Maybe these BIOS settings will tell something:

    SATA Controller Mode : IDE    (the second option to choose is "RAID")

    VIA OnChip PCI Device:   soundcard: disabled

                                        LAN Controller : enabled

                                        LAN Boot ROM : disabled

    ONBoard VGE Ap. Size : 128M (there's option: 256M)

    VGA Share Memory Size : 128M (also there's an option: 256M)

     

    Finally I have set in Digital Cut "RT DV25" (instead of RT DNA) - and I managed to record over 20 minutes without errors to tape. So far, so good - but its good only for DVCams. For putting to BetaCam tapes its lowering the quality.

    Do you have any suggestions how to make digital cut with RT DNA with no DIO hardware underrun errors?

    MC 2.8.4, Mojo (analog), Pentium P4 2.8GHz, Biostar Mainboard P4M900-M4, 2 x 1GB 533MHz DDR2 SDRAM, GeForce 7600GT (PCI-Ex16), Texas Instr. Firewire -... [view my complete system specs]
  • Tue, Nov 18 2008 9:31 PM In reply to

    • jwrl
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Melbourne, Australia
    • Posts 8,411
    • Points 97,300

    Re: Hardware Underrun Error during the Digital Cut

    If you're using a PCI-e display card you don't need your on-board display active at all.  Your on-board VGA should be disabled, and the aperture and share memory settings shouldn't be able to be set.  With the on-board VGA active you will have conflicts.

    MC 7.0.4 - Asus P6T Deluxe V2 mobo - Intel i7 920 2.66GHz - Windows 7 Ult64 SP1 - nVidia Quadro FX 1800 - 16 Gbyte low latency DDR3 RAM - Internal 8 Tb... [view my complete system specs]
  • Wed, Dec 3 2008 7:02 PM In reply to

    • aszasz
    • Not Ranked
    • Joined on Tue, Nov 4 2008
    • Warsaw
    • Posts 6
    • Points 80

    Re: Hardware Underrun Error during the Digital Cut

     

    Hi

    I set up VGA Share Memory Size to disabled in BIOS and everything seems to be ok. So, we'll see in the future.

    Thank you jwrl for helping!!!

    MC 2.8.4, Mojo (analog), Pentium P4 2.8GHz, Biostar Mainboard P4M900-M4, 2 x 1GB 533MHz DDR2 SDRAM, GeForce 7600GT (PCI-Ex16), Texas Instr. Firewire -... [view my complete system specs]
  • Wed, Dec 3 2008 10:57 PM In reply to

    • jwrl
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Melbourne, Australia
    • Posts 8,411
    • Points 97,300

    Re: Hardware Underrun Error during the Digital Cut

    Glad it helped.

    MC 7.0.4 - Asus P6T Deluxe V2 mobo - Intel i7 920 2.66GHz - Windows 7 Ult64 SP1 - nVidia Quadro FX 1800 - 16 Gbyte low latency DDR3 RAM - Internal 8 Tb... [view my complete system specs]
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