Latest post Tue, Sep 22 2020 3:59 PM by Aren Hansen. 2 replies.
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  • Fri, Sep 18 2020 8:46 PM

    • Aren Hansen
    • Not Ranked
    • Joined on Tue, Mar 15 2016
    • Toronto
    • Posts 73
    • Points 795

    Trouble adding Artist Mix in EuControl

    Hi,

     

    I'm trying to add my Artist Mix in EuControl. I can't seem to do it. 

    The Mix appears in the All Surfaces window but when you drag it over or click Add, it disappears.

    I'm using the latest EuControl on Catalina, running through a little switch.

    I've tried:

    Uninstalling/reinstalling

    Other versions of Eucontrol

    Setting a static IP and using DHCP

     

     

    Thanks,

    Aren

     

    MC 2020.8 // OS10.15.6 // iMac 2019 3.6 i9 // 72GB Ram // Vega 48 // [view my complete system specs]
  • Tue, Sep 22 2020 10:31 AM In reply to

    • Leo Baker
    • Top 500 Contributor
    • Joined on Wed, Oct 5 2011
    • London
    • Posts 493
    • Points 5,790

    Re: Trouble adding Artist Mix in EuControl

    Hello Aren,

    If you're not connected to the Internet and the network switch, make sure the Artist MIX is in STATIC IP MODE. Then in OSX go to Apple logo top left, Network conenctions, and make sure on the Ethernet in IP ADDRESS set to 192.168.0.4 and subnet 255.255.0.0 Make sure you're usuing the latest version of EUCONTROL from your Avid account on www.avid.com

    Hope that helps,

    Leo

    MacPro6.1 Late 2013 Intel Xeon 12-Core 2.7GHz 64GB RAM AMD FirePro D700 6GB OSX Mojave 10.14.6. Media Composer 2020.5, Pro Tools Ultimate 2020.5, Avid... [view my complete system specs]
  • Tue, Sep 22 2020 3:59 PM In reply to

    • Aren Hansen
    • Not Ranked
    • Joined on Tue, Mar 15 2016
    • Toronto
    • Posts 73
    • Points 795

    Re: Trouble adding Artist Mix in EuControl

    Hi,

    Thanks, yes I did try various versions of EuControl and using both a static ip and dhcp.

    For others reading this, there is no 'network connections' when you click the apple logo. The way to change network info is to open system preferences and then the Network pane. To change the IP you'll need to configure IPv4 'manually'. You'll also need to switch your artist mix to static IP mode. Do a search for that.

    Thanks,

    Aren

     

    MC 2020.8 // OS10.15.6 // iMac 2019 3.6 i9 // 72GB Ram // Vega 48 // [view my complete system specs]
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