Latest post Thu, Jun 11 2020 9:28 PM by addinski. 1 replies.
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  • Sat, Jun 6 2020 9:14 AM

    • addinski
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Erfurt, Germany
    • Posts 193
    • Points 2,320

    New Blue Titler Pro activation

    Out of nowhere my titler pro shows a red cross. New blue app manager says it can not activate it via avid servers

    (Unable to activate because of failure to communicate with AvidELF)

    @Marianna can you help?

    update:

    Tried to sign out and sign in in the nw blue app. Doesn´t help.

    Uninstalled all new blue apps and checked my avid downloads. Can´t find new blue titler pro anymore. Instead I found new pro titler 7 essentials. Tried to install that, problem ist the same in new blue app manager - it can´t activate new blue titler pro. Even worse the effect ist now unknown in my timeline and I get a bunch of new new blue effects, that I don´t even wanted - all watermarked /in demo mode of course. What did I miss?

    Thanks for any help.

    Andre.

    MAC OS X 10.11.6 AVID MC 2018.3 + Avid Mbox Pro 3 MACBOOKPRO 15" Retina, i7 2.66 GHz Quadcore, 16GB Ram Dell UltraSharp U2711 Sony FS5 & Alpha... [view my complete system specs]

    Honestly I hate editing.

  • Thu, Jun 11 2020 9:28 PM In reply to

    • addinski
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Erfurt, Germany
    • Posts 193
    • Points 2,320

    Re: New Blue Titler Pro activation

    I had a pretty good remote session with Avid support on this case. It turns out, that the new blue express 7 needs OSX10.12 to run.

    As I am on a still qualified Avid system on OSX 10.11.6 I am on an editing system without a titling option and that feels pretty bad to me. I just can´t update to OSX 10.12, because I am still in need of Adobe CS6 software, which just won´t run on 10.12. I already tried.

    MAC OS X 10.11.6 AVID MC 2018.3 + Avid Mbox Pro 3 MACBOOKPRO 15" Retina, i7 2.66 GHz Quadcore, 16GB Ram Dell UltraSharp U2711 Sony FS5 & Alpha... [view my complete system specs]

    Honestly I hate editing.

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