Latest post Sun, Jan 5 2020 8:01 PM by editmk. 3 replies.
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  • Sat, Jan 4 2020 6:14 PM

    • editmk
    • Top 500 Contributor
    • Joined on Mon, Sep 10 2007
    • London
    • Posts 247
    • Points 3,390

    Quicktime export missing since upgrade.

    Hi. 

     

    I recently switched from a perpetual licence to a contract and upgraded to the latest version of Avid Ultimate at the same time. Since the upgrade I can no longer import mp3s or export quicktime movies. MP3s fail and the quicktime options arent there. Any ideas?

     

    Thanks in advance

     

    Mike.

    www.mikegreen.tv

  • Sun, Jan 5 2020 8:05 AM In reply to

    Re: Quicktime export missing since upgrade.

    did u create new settings?

  • Sun, Jan 5 2020 4:24 PM In reply to

    • editmk
    • Top 500 Contributor
    • Joined on Mon, Sep 10 2007
    • London
    • Posts 247
    • Points 3,390

    Re: Quicktime export missing since upgrade.

    Hi Robert, 

     

    Thanks for the reply. I hadn't actually created new settings but I have now and that has no fixed the problem. If I go to export quicktime doesnt appear at all as an option, even if I try to create a new export setting.

    www.mikegreen.tv

  • Sun, Jan 5 2020 8:01 PM In reply to

    • editmk
    • Top 500 Contributor
    • Joined on Mon, Sep 10 2007
    • London
    • Posts 247
    • Points 3,390

    Re: Quicktime export missing since upgrade.

    Fixed it. 

    I completely uninstalled Avid Media Composer and Quicktime and then reinstalled both from scratch. 

    Cheers. 

    Mike.

    www.mikegreen.tv

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