Latest post Wed, Mar 4 2020 2:10 PM by Marianna. 21 replies.
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  • Mon, Dec 23 2019 8:24 PM

    • Marianna
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    Media Composer 2019.12 Live

    The last release of the year has now launched.  Updates to Media Composer 2019.12 are available from Avid Link, MyAvid and the Avid Download Center (login and password required).

    Status of Support Plan: The ability to launch this Media Composer 2019.12 software is dependent on the status of a customer’s Upgrade and Support Plan on the date this software version is released. Media Composer 2019.12 has been released today, December 23, 2019.

    IMPORTANT: macOS Support:  Media Composer v2019.12 does NOT currently support macOS v10.15 (Catalina) – we expect a Q1 release in 2020 to support Catalina. 

    *** (macOS) IMPORTANT: If you are installing the editing application and you have a previous version of the editor on your system, manually uninstall the editing application before you try and install v2019.12. If you do not manually uninstall, you might receive a “CATWrapperConfig.cpp” error message when opening your project.   If you do experience this issue, you can manually remove the file here:

    Applications/Avid\ Media\ Composer/SupportingFiles/CodecToolkit_Config/dfm/dnxpacked.lua

    What’s Changed in 2019.12:  The following has changed in Media Composer v2019.12.

    1. Show Bin in Sidebar 

    2. Inspector Tool Update

    3. OpenEXR Export Support

    4. Avid Titler+ Updates

    5. Media Composer and Distributed Processor Worker on the Same System

    6. Media Composer | Enterprise Settings Update

    7. Updated ACES Support

    What’s Fixed in 2019.12:  Below is the list of items fixed….

    - Bug Number: MCCET-3285. With connected IO hardware such as AJA or Blackmagic, you could not downscale monitor output on an HD client monitor.

    - Bug Number: MCDEV-11345. When tools were tabbed with the Composer Window, the video displayed on top of the tools.

    - Bug Number: MCCET-3374. Bin sifting was not retained after closing and opening the bin. 

    - Bug Number: MCDEV-12014. Sometimes when the Audio Mixer was layered over another tool or bin, and the Timeline or Composer had focus, hovering the mouse over the Audio Mixer made the Audio Mixer the active window.

    - Bug Number: MCDEV-12015. Minimizing Media Composer on dual monitors with auto hide sometimes resulted in losing Menus, Workspace Bar, and background host panel.

    - Bug Number: MCCET-3210. The Source Record monitor would go black, and menus stopped working if you were working with the Source Browser and the Windows taskbar was set to auto-hide.

    - Bug Number: MCDEV-12099. Thumbnails for subclips were recaching every time you opened a bin in Frame View, slowing performance.

    - Bug Number: MCDEV-12347. With large projects on shared storage, updating the project after changing a bin name was slow.

    - Bug Number: MCCET-3257. (macOS). When waveforms were enabled, clicking in the Timeline might have resulted in a crash and Breakpad error.

    - Bug Number: MCCET-3345. (macOS) In some instances, after performing a lasso and trim, the Source monitor would display black.

    - Bug Number: MCCET-3171. (macOS v10.12.6). Media Composer was not populating the second screen on a dual monitor setup.

    - Bug Number: MCCET-3305. You might have received a “Cannot find bin x in Project x” when performing a Find Bin.

    - Bug Number: MCCET-3108. The text to identify locked bins was not displayed in bold.

    - Bug Number: MCCET-3299. Using JKL did not work properly when playing a clip with a Timewarp effect.

    - Bug Number: MCCET-3355. Imported tga files were only one frame in duration.

    - Bug Number: MCCET-3304. Newly created bins that were empty did not save size nor position when working with shared storage.

    - Bug Number: MCCET-3206. In some instances, clip frames would rebuild on the entire sequence.

    - Bug Number: MCCET-3388. You could not resize an effect +/- 10 steps using the keyboard shortcuts.

    - Bug Number: MCCET-3369. French, Swedish, German, and Danish letters in Bin Script View comment field didn’t display properly.

    - Bug Number: MCCET-3333. Sequential Targa (.tga) files could not be imported correctly. 

    - Bug Number: MCCET-3337. When right-clicking on linked clips in a bin, the Relink to Files option might have been grayed out.

    - Bug Number: MCCET-3404. (NRCS Tool) When browsing iNews database, the cursor continued showing a spinning wheel even after the result had been returned.

    - Bug Number: MCCET-3292. A Transition did not play correctly in full quality if the first clip was an imported still image with XDCAM HD or AVC Long GOP.

    - Bug Number: MCCET-3399. The position info did not display even if you selected Settings > Grid > Display > Show Position Info.

    - Bug Number: MCCET-3372. Media Composer became unresponsive when you tried to perform a transfer to a Transfer service that was not available.

    - Bug Number: MCCET-3342. If Waveforms were enabled, the Timeline responsiveness lagged when dragging or trimming.

    - Bug Number: MCCET-2817. Trimming a clip with an AudioSuite Time compression/expansion effect might have affected subsequent renders.

    - Bug Number: MCCET-3251. In some instances, Media Composer vaporized when extracting a segment.

    - Bug Number: MCCET-3330 (Avid Artist DNxIO, Avid Artist DNxIQ). In some instances, 720p25 projects were incorrectly converted to 1080i50.

    - Bug Number: MCCET-3250. (macOS) In some instances, when editing keyframes and then entering Trim mode, the Source Record monitor would appear black.

    - Bug Number: MCCET-3230. Timecode Burn-in added pulldown frame info when added to V5 or V6 track.

    - Bug Number: MCCET-3306. In some instances, if the Effects Editor was open, Color Correction was not always added correctly, and the wrong clip was modified. 

    ReadMe:  The ReadMe for this release is attached. 

    How to obtain the Media Composer 2019.12 Update: 

    1.  Customers who have an active support and upgrade plan will be notified of the availability of the 2019.12 via Avid Link and it will be available via Link, MyAvid and the Download Center.

    2.  New perpetual and subscription Licenses purchased on or after Monday December 23, 2019 will also receive 2019.12.

    Have agreat holiday!

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Mon, Dec 23 2019 10:30 PM In reply to

    • jeffct
    • Not Ranked
    • Joined on Thu, Jan 30 2014
    • Posts 12
    • Points 185

    Re: Media Composer 2019.12 Live

    Hello Marianna,

     

    I downloaded and installed the new update for Media Composer 2019.12 on two computers in the office and there is a bug in it as it kept giving me error messages when I launched the app relating no build in the application and a fatal error message. I clicked ok and then it would not open any bins when I opened a project.

    I immediately uninstalled Media Composer 2019.12 and reinstalled 2019.11. Once I reinstalled 2019.11, everything was fine.

    I should've took a screenshot of the error messages but I was in a rush to get everything back working in the office. 

    Just for background, we are working on MacOs High Sierra with Avid ISIS storage system.

  • Tue, Dec 24 2019 1:03 AM In reply to

    • Marianna
    • Top 10 Contributor
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    Re: Media Composer 2019.12 Live

    Is this what you were experiencing......

    ** (macOS) IMPORTANT: If you are installing the editing application and you have a previous version of the editor on your system, manually uninstall the editing application before you try and install v2019.12. If you do not manually uninstall, you might receive a “CATWrapperConfig.cpp” error message when opening your project.   If you do experience this issue, you can manually remove the file here:

    Applications/Avid\ Media\ Composer/SupportingFiles/CodecToolkit_Config/dfm/dnxpacked.lua

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Tue, Dec 24 2019 4:59 AM In reply to

    • tpowell
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    • Joined on Wed, Dec 10 2014
    • Posts 48
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    Re: Media Composer 2019.12 Live

    Manually installed (downloaded and ran uninstaller, then installer after restart) and I get an error message upon launch. It gives me the debugger option, or Continue. If I press Continue multiple times (error keeps coming back) bits and pieces of the app load, but once the error message finally stops, the project is not fully loaded and nothing works. Uninstalled and reinstalled again, but same thing. Sorry I didn't get a screenshot of the actual error message. Rolled back to previous version and all is good.

    iMac Retina 5k late 2015. MacOS Mojave 10.14.6

  • Tue, Dec 24 2019 7:55 AM In reply to

    • mrtymcln
    • Not Ranked
    • Joined on Tue, Aug 16 2016
    • Sydney, NSW
    • Posts 71
    • Points 780

    Re: Media Composer 2019.12 Live

    Marianna:

    Is this what you were experiencing......

    ** (macOS) IMPORTANT: If you are installing the editing application and you have a previous version of the editor on your system, manually uninstall the editing application before you try and install v2019.12. If you do not manually uninstall, you might receive a “CATWrapperConfig.cpp” error message when opening your project.

    This is not information you bury in a forum. Why doesn't the installer do it's job and delete the files itself?? Or at the very least, notify the user inside the setup wizard?

    Seriously Avid, get your $hit together.

    Media Composer 2019.6 with PF and SS | 2015 MacBook Pro with macOS 10.14.6 [view my complete system specs]
  • Tue, Dec 24 2019 8:04 AM In reply to

    • radrattus
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    • Joined on Wed, May 9 2018
    • Posts 22
    • Points 270

    Re: Media Composer 2019.12 Live

    In my case 2019.12 is running nicely, after removing 2019.11 first.

    (MBP 15" 2019, 10.14.6)

    Thanks Marianna, Happy Holidays Geeked

  • Tue, Dec 24 2019 2:32 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
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    Re: Media Composer 2019.12 Live

    radrattus:

    In my case 2019.12 is running nicely, after removing 2019.11 first.

    (MBP 15" 2019, 10.14.6)

    Thanks Marianna, Happy Holidays Geeked

    Back at you - happy holidays and ho ho ho

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Tue, Dec 24 2019 8:08 PM In reply to

    Re: Media Composer 2019.12 Live

    its been like this forever. not sure why you would expect it to be different all of the sudden?

  • Sat, Dec 28 2019 1:08 AM In reply to

    • SSherrick
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    • Joined on Sun, Mar 25 2012
    • Boston
    • Posts 41
    • Points 490

    Re: Media Composer 2019.12 Live

    Finally decided to jump in to 2019 and so I uninstalled 2018, installed 2019 and the first thing i encountered was the error Marianne is referring to. Uninstalled again, reinstalled and now I can't get Media Composer to launch at all. Hoping that there's just a weird glicth here, but this first impression is not good. Taking deep breaths and hopefully this will get sorted. Any thoughts? I have now tried installing from dmg downloaded from website and from Avid Link. 

    2015 Imac 5k running OS 10.14.6 

  • Sat, Dec 28 2019 1:18 AM In reply to

    • SSherrick
    • Not Ranked
    • Joined on Sun, Mar 25 2012
    • Boston
    • Posts 41
    • Points 490

    Re: Media Composer 2019.12 Live

    SSherrick:

    Finally decided to jump in to 2019 and so I uninstalled 2018, installed 2019 and the first thing i encountered was the error Marianne is referring to. Uninstalled again, reinstalled and now I can't get Media Composer to launch at all. Hoping that there's just a weird glicth here, but this first impression is not good. Taking deep breaths and hopefully this will get sorted. Any thoughts? I have now tried installing from dmg downloaded from website and from Avid Link. 

    2015 Imac 5k running OS 10.14.6 

    After a long boot sequence, MC 2019 finally launched and has launched normally on subsequent tries. That first launch was very abnormal, even for a new install, so not sure what was going on there. And I seem to be past the Assertion failure. 

    Now my last piece of business before diving into redoing all my settings is to hope and pray my reseller finally sends me my support plan renewal code before my support is up in two days. Smile

    See, deep breaths are valuable.

  • Mon, Dec 30 2019 3:28 PM In reply to

    • jeffct
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    • Posts 12
    • Points 185

    Re: Media Composer 2019.12 Live

    Sorry Marianna for not getting back as I was out of the office for most of last week.

     

    Yes, this is the exact message I got when I installed v2019.12. I actually tried manually uninstalling Media Composer that last time and still got the same message. I will try removing the file on one of the machines in the office as a test.

  • Mon, Dec 30 2019 9:54 PM In reply to

    Re: Media Composer 2019.12 Live

    SSherrick:
    That first launch was very abnormal, even for a new install, so not sure what was going on there.

    Just updated 30 MC 2018.12.6 systems to 2018.12.9 and I saw the same on all systems. First startup takes 30 seconds or so to produce the splash screen. From there on all further startups were normal. Something activation related I guess. 

    Most of the MC/NC, Interplay, Nexis, ISIS, Unity stuff. [view my complete system specs]

    Avid reseller ACSR at Telmaco

    http://www.telmaco.gr/en/

  • Tue, Dec 31 2019 1:07 PM In reply to

    • SteveK
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • London
    • Posts 316
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    Re: Media Composer 2019.12 Live

    after uninstalling MC from my Macbook pro, i downloaded 2019.12,

    Avid link had it licenced, but on running I got the dreadid," software was released after licence"

    I have recently renewed my avid licence on 8.12.19 for another year ( confirmed by myAVID account)

    Perpetual Product ?Standard Support

    Your Software Updates + Support Plan expires on Dec 08, 2020 ?

    (I tried syncing my account , but avid link is still showing as "licence unavailable")

    Do I have the correct contact to run 2019.xx to become 2029.xx , as well as get updates to my older non 64 bit version?

    Steve

    Numerous clients mojo to Nitris PC systems 6.5 to 2018.3 with interplay with ISIS/UNITY, EVS transfer/w IP director At Home: new 2017 15" i7 MacbookPro... [view my complete system specs]
  • Tue, Dec 31 2019 1:26 PM In reply to

    • SteveK
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    • Joined on Thu, Oct 13 2005
    • London
    • Posts 316
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    Re: Media Composer 2019.12 Live

    I found the 2019.12 activation code from myAVID and using my system ID I manually entered the licence in to AVID Link

    I got the assertion failed erroe and have to manually emove the offending file.

    AvidLink Products now shows  "activated" instlled 2019.12

    If I open the licence from the drop down, there are two mediacomposers lsted in the products for the same system ID, one "activated" type "annual"

    The other "unavailable" type "Perpetual". I assume the older 2018 version which I do ot have on this MAC

     

     

    Numerous clients mojo to Nitris PC systems 6.5 to 2018.3 with interplay with ISIS/UNITY, EVS transfer/w IP director At Home: new 2017 15" i7 MacbookPro... [view my complete system specs]
  • Mon, Jan 6 2020 10:56 PM In reply to

    • Eric
    • Top 200 Contributor
    • Joined on Thu, Oct 13 2005
    • Canada
    • Posts 568
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    Re: Media Composer 2019.12 Live

    I just downloaded 2019.12 and got this error during Dongle Updater:

    Activation ID could not be retired. Please contact system administrator.

     

    Running on OS Mojave.

    Mac Pro (Late 2013) Apple OS X 10.13.6 MC 2018.10.0 Avid Arist I/O [view my complete system specs]
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