Latest post Mon, Aug 19 2019 1:56 PM by mmullen. 3 replies.
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  • Thu, Aug 15 2019 3:07 PM

    • mmullen
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    Transcode fails thinking the output file is 10 times larger than it really is

    Tracking down an issue where transcodes are failing because it thinks the output files are larger that the available space which isn't true.

    Running a large transcode of XAVC Intra 4K clips to DNxHR LB

    The transcode screen shows that we need about 180GB.  Allows me to proceed and the transcode progress bar comes up and hangs for 30 seconds to a minute. 

    After an error comes up stating that there is not enough space for a file of 1.8TB.

    If I do it in chunks it works and the files are indeed about 180 GB, not 1.8TB.

    Mac OS 10.14.6

    MC 2018.12.3

    Seen running the transcode to shared storage and local as the destination. Has anyone seen this before?

     

     

    -Matt M.

  • Thu, Aug 15 2019 8:39 PM In reply to

    • Marianna
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    Re: Transcode fails thinking the output file is 10 times larger than it really is

    Matt

    First, I cant even try this out as 10.14.6 isnt approved and tested with 2018.12.3

    2019.12.3 is for macOS v10.12.6, 10.13.6 and 10.14.3

    Can you upgrade to 2018.12.7 as a few transcode bugs were resolved.....

    Marianna

    Director of CSM | Customer Advocate [view my complete system specs]
  • Thu, Aug 15 2019 9:02 PM In reply to

    • mmullen
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    Re: Transcode fails thinking the output file is 10 times larger than it really is

    Will give it a shot and report back.

    I have narrowed down that it happens only when Keep sources frame rate is selected.  When selecting Convert to project frame rate and using DNX36 it transcodes without issue.

    -Matt M.

  • Mon, Aug 19 2019 1:56 PM In reply to

    • mmullen
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    Re: Transcode fails thinking the output file is 10 times larger than it really is

    This does still happen on:

    2018.12.7 and 2019.7

     

     

     

    -Matt M.

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