Latest post Thu, Jul 25 2019 12:40 PM by ShadenFreude. 39 replies.
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  • Fri, Jun 21 2019 2:05 PM In reply to

    • CinéMatica
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    Re: Media Composer 2019.6 AVAILABLE NOW - 20 June 2019

    Hi Dale,

    Strange that your Mojo DX isn't working under 2018.12.3. I have a system running on that with a Nitris DX right now.

    I'm not familiar with OS-X Mojave because my old machine doesn't allow me to install that anmore. Sorry!

    Maybe you better contact support and make a case.

    Ivan

     

    Avid Media Composer 2018.12.3.51505.0 | Avid Symphony Option | Avid ScriptSync 2.0 | Avid PhraseFind 2.0 | Avid Pro Tools 11.3.1.370 | Avid Application... [view my complete system specs]
  • Fri, Jun 21 2019 2:11 PM In reply to

    • Dale Gagne
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    • Toronto, Ontario
    • Posts 142
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    Re: Media Composer 2019.6 AVAILABLE NOW - 20 June 2019

    It was originally working with 10.14.3 and 2018.12.3 no problems at all. But then I upgraded to 10.14.5 and 2019.6 and then nothing worked. After which I tried downgrading ONLY the avid software back to 2018.12.3 and still the Mojo didn't work although I know that 2018.12.3 isn't qualified on 10.14.5.  I uninstalled every version from 2019.6-2018.12.3 on os 10.14.5 and mojo would not resync until I put in my old boot drive running 10.13.6 and 2018.12.3 which is what I am currently working with....

    Avid MC 2018.12.3, Avid Mojo DX, Mac Pro, Mid 2012, 2x2.4 ghz 6 CORE Intel Xeon, 64GB Ram, SSD Startup, 10.14.0, Radeon RX 580 8g, 9TB Internal Storage... [view my complete system specs]
  • Fri, Jun 21 2019 3:17 PM In reply to

    Re: Media Composer 2019.6 AVAILABLE NOW - 20 June 2019

    After the upgrade, you tried to turn off the computer and the mojo and then start a new one.

  • Fri, Jun 21 2019 3:23 PM In reply to

    • Dale Gagne
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    Re: Media Composer 2019.6 AVAILABLE NOW - 20 June 2019

    no..i don't undestand what you mean. Nothing was turned off during the original install. Uninstalled 2018.12.3 , Upgraded OSX from 10.14.3 to 10.14.5 . Installed 2019.6...everything went as expected.

    Avid MC 2018.12.3, Avid Mojo DX, Mac Pro, Mid 2012, 2x2.4 ghz 6 CORE Intel Xeon, 64GB Ram, SSD Startup, 10.14.0, Radeon RX 580 8g, 9TB Internal Storage... [view my complete system specs]
  • Fri, Jun 21 2019 3:32 PM In reply to

    Re: Media Composer 2019.6 AVAILABLE NOW - 20 June 2019

    OK. do you have drivers installed on the computer and the device manager indicates that the mojo is connected? Or not.

  • Fri, Jun 21 2019 3:42 PM In reply to

    • luca.mg
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    Re: Media Composer 2019.6 AVAILABLE NOW - 20 June 2019

    Nekraschewitsch:

    After the upgrade, you tried to turn off the computer and the mojo and then start a new one.

    Agreed, try to cycle power the Mojo, since there's no switch, IIRC, turn off the computer and pull the Mojo plug, wait a bunch of seconds, plug it back in, and start the system. Other than that I think You might get more appropriate answers over the Mac side of the forums.

    Symphony 2018.12.3, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Fri, Jun 21 2019 3:42 PM In reply to

    • Dale Gagne
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    Re: Media Composer 2019.6 AVAILABLE NOW - 20 June 2019

    it said that it had 2019.4 driver installed but the Mojo would not host link to the card...Everythign worked fine except for the HW/SW would not connect the Mojo

    Avid MC 2018.12.3, Avid Mojo DX, Mac Pro, Mid 2012, 2x2.4 ghz 6 CORE Intel Xeon, 64GB Ram, SSD Startup, 10.14.0, Radeon RX 580 8g, 9TB Internal Storage... [view my complete system specs]
  • Fri, Jun 21 2019 3:48 PM In reply to

    • Dale Gagne
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    Re: Media Composer 2019.6 AVAILABLE NOW - 20 June 2019

    also to note. with OSX 10.14.5 installed and attempting to downgrade from 2019.6 once i couldn't get it to work i was downgrading the dx driver that corresponded to the avid version...and still it would not connect. Which is why i think this could be a 10.14.5 issue

    Avid MC 2018.12.3, Avid Mojo DX, Mac Pro, Mid 2012, 2x2.4 ghz 6 CORE Intel Xeon, 64GB Ram, SSD Startup, 10.14.0, Radeon RX 580 8g, 9TB Internal Storage... [view my complete system specs]
  • Fri, Jun 21 2019 3:57 PM In reply to

    Re: Media Composer 2019.6 AVAILABLE NOW - 20 June 2019

    Dale,  Try to clean PRAM.

     OptionплюсCommandплюсPплюсR

  • Fri, Jun 21 2019 4:14 PM In reply to

    • Dale Gagne
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    Re: Media Composer 2019.6 AVAILABLE NOW - 20 June 2019

    I did thanks..Tried that. Tried first ait and a clean my mac x ...nothing seemed to work. Burning my solid state boot drive back to original and rebuilding it to see how it goes..

    Avid MC 2018.12.3, Avid Mojo DX, Mac Pro, Mid 2012, 2x2.4 ghz 6 CORE Intel Xeon, 64GB Ram, SSD Startup, 10.14.0, Radeon RX 580 8g, 9TB Internal Storage... [view my complete system specs]
  • Fri, Jun 21 2019 4:25 PM In reply to

    • Marianna
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    Re: Media Composer 2019.6 AVAILABLE NOW - 20 June 2019

    Dale,

    Is your Mac an i5 or an i7?   I think it is 10.14.5 on your Macbook thats the culprit here but cant be sure....  

    Can you post "about this Mac photo"

    Marianna

     

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

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    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Fri, Jun 21 2019 4:37 PM In reply to

    • Dale Gagne
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    • Toronto, Ontario
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    Re: Media Composer 2019.6 AVAILABLE NOW - 20 June 2019

    Hi Marianna,

    Curently had to revert to a High Sierra boot disk i have ready for these situations...But my system is not a mac book it is :

    Avid MC 2018.12.6, Avid Mojo DX, Mac Pro, Mid 2012, 2x2.4 ghz 6 CORE Intel Xeon, 64GB Ram, SSD Startup, 10.14.5, Radeon RX 580 8g, 9TB Internal Storage, Nexis Client Manager 2017 v7.11.0.8

    Image to confirm is attached.

    Avid MC 2018.12.3, Avid Mojo DX, Mac Pro, Mid 2012, 2x2.4 ghz 6 CORE Intel Xeon, 64GB Ram, SSD Startup, 10.14.0, Radeon RX 580 8g, 9TB Internal Storage... [view my complete system specs]
  • Fri, Jun 21 2019 7:24 PM In reply to

    Re: Media Composer 2019.6 AVAILABLE NOW - 20 June 2019

    Hi Nekraschewitsch,

       What resolution/percent are your monitors set to? 

    I'd like to confirm if they are the same size, and if they are %100 or %200. 

    Please let me know. 

     

     

    Thanks

     

    ~Keith

    - MacPro, 2.66 GHz, 14G RAM; OS 10.8.4; MC DX Nitris; ISIS 4.5 - MacBook Pro, 2.3 GHz i7, 8G RAM, ISIS 4.5 - z800 Xeon 2.93Ghz, 12G RAM, Win 7, DX Nitris... [view my complete system specs]
  • Fri, Jun 21 2019 10:02 PM In reply to

    • Dale Gagne
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    • Toronto, Ontario
    • Posts 142
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    Re: Media Composer 2019.6 AVAILABLE NOW - 20 June 2019

    Been using the same monitors at this resolution since i bougth them 8 yrs ago

    Avid MC 2018.12.3, Avid Mojo DX, Mac Pro, Mid 2012, 2x2.4 ghz 6 CORE Intel Xeon, 64GB Ram, SSD Startup, 10.14.0, Radeon RX 580 8g, 9TB Internal Storage... [view my complete system specs]
  • Sat, Jun 22 2019 4:43 AM In reply to

    Re: Media Composer 2019.6 AVAILABLE NOW - 20 June 2019

    Did you allow the drivers to be installed in System Pref -> Security?

     

    MC 8.6.1, Windows 10, ASROCK X99M, Intel 5930K, Zotac GTX970, 32GB RAM, Transcend 512GB M.2 SSD & Dell U2713H. MBP 2012 Thunderbolt, OSX 10.10.5, MC... [view my complete system specs]
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