Latest post Thu, Feb 7 2019 5:31 PM by Marianna. 5 replies.
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  • Mon, Feb 4 2019 10:14 PM

    • Rawb24
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    Create Multigroup Bug - 2018.12 & 2018.12.1

    We've come across a bug in 2018.12 and 2018.12.1, wondering if anyone else has experienced this. We used the new Create Multigroup feature and when the group is opened in an older version of Avid (2018.11 and lower), we're not able to click on the camera bank when viewing Quad or 9-Split. It works fine in the same version but not older ones. 

    It seems to have this issue when there are multiple sections in the timeline, as there would be in a normal reality TV syncmap, as cameras/audio start and stop throughout the day. If there's only one section, it seems to work fine. 

    I recorded some video of me putting together a group and testing it. There are two videos. GROUPING 2018.12 is of me creating the group in 2018.12, which worked. GROUPING 2018.11 shows me opening up this group in 2018.11 and it not working. I did not change anything between these steps - just closed it in one and opened it in the other. You can view them here:

    GROUPING 2018.12 - https://youtu.be/VB7Jo2C1JpI

    GROUPING 2018.11 - https://youtu.be/113La04BHZs

  • Wed, Feb 6 2019 6:16 PM In reply to

    • Marianna
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    Re: Create Multigroup Bug - 2018.12 & 2018.12.1

    Robert

    Thanks for posting this....  getting it reproduced and a case created....

    Stand by for Case #

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

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  • Wed, Feb 6 2019 6:20 PM In reply to

    • Marianna
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    Re: Create Multigroup Bug - 2018.12 & 2018.12.1

    Robert...

    Case # 03647258

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Wed, Feb 6 2019 7:09 PM In reply to

    • Rawb24
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    Re: Create Multigroup Bug - 2018.12 & 2018.12.1

    Thank you, Marianna!

  • Wed, Feb 6 2019 8:16 PM In reply to

    • t3chfaith
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    • Joined on Tue, Oct 10 2017
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    Re: Create Multigroup Bug - 2018.12 & 2018.12.1

    In addition to what Rob mentioned regarding the new grouping feature, 

    We also noticed that we are not able to match back to the original master clips on older versions as well. There is also an issue with the timecode not showing up on the timeline. If the group was made the old way it shows TC in older versions of avid. If the Group if it was made in the new grouping method there is no TC in older versions of avid.

    Then we noticed that we are not able to match back to the original master clips on older versions as well.

    Basically what’s happening is that we incorporated the new grouping feature, introduced in version 2018.12.  We then tried opening the groups in an older versions, specifically 2018.09 & 10. We noticed that we lost the capability to toggle through the groups with our mouse, as well as the ability to match back to the original master clips and see timecode.

     

     

     

  • Thu, Feb 7 2019 5:31 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
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    Re: Create Multigroup Bug - 2018.12 & 2018.12.1

    Anthony...

    I have support on this - case # 03648103

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

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