Latest post Sat, Jan 19 2019 4:20 PM by RalphC. 1 replies.
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  • Sat, Jan 19 2019 2:10 PM

    • chosenseed
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    • Joined on Mon, Jan 22 2018
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    how do i find my system ID

                                                    ATTENTION ANYONE THAT CAN HELP




    Im trying to Renew a cancelled protools subscription,  i couldnt update my billing info in time and it cancelled.  also i need to know how to find my system ID.  this is very frustrating 


  • Sat, Jan 19 2019 4:20 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
    • Posts 1,851
    • Points 20,445
    • Avid Customer Advocate
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      Avid Employee

    Re: how do i find my system ID

    Hi chosenseed,

       I don't think you can renew a canceled subscription, What you can do is to purchase a new one, monthly or annual plan. The systems ID is in your My Avid account.  If there is a problem with the billing info, our Webstore support can help, or you can send me email I can help create the case. By the way, this is the Pro Video Community Forums. For Audio we can post to the DUC.





    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
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