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  • Wed, Nov 28 2018 12:59 PM

    • jrejre
    • Not Ranked
    • Joined on Wed, Nov 28 2018
    • Posts 2
    • Points 30

    Avid Media Composer First crashes on start up - and I know why

    Hi,

     

    I have a freshly installed iMac runing Mojave 10.14.1 on an APFS formatted drive. I installed Media Composer First and rebooted as requested. 

    I tried to start Media Composer First and it crashes immediately. I'm pasting the report window information below, but in summary it seems to be the case sensitivity of the file system. Look at this error:

      Library not loaded: @executable_path/libMvCore.dylib

    But the file is named this:   libMVCore.dylib

    So I made a renamed that file, but then I get another error. The app is looking for:

      libUIShell.dylib

    But the file name is actually 

      libUIshell.dylib

     

    I could go through and try and fix all of these errors, but there could be dozens of them. Perhaps the Avid installer is either not case-sensitive aware, or is not testing for case-sensitivity, or who knows what? But whatever, out of the box I cannot use Avid Media Composer First.

     

    J.

     

     

    Full report:

    Process:               AvidMediaComposer [2472]

    Path:                  /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidMediaComposer

    Identifier:            com.avid.mediacomposer

    Version:               18.11.0.49905 (18.11.0)

    Code Type:             X86-64 (Native)

    Parent Process:        ??? [1]

    Responsible:           AvidMediaComposer [2472]

    User ID:               501

     

    Date/Time:             2018-11-28 12:47:02.242 +0000

    OS Version:            Mac OS X 10.14.1 (18B75)

    Report Version:        12

    Anonymous UUID:        51BBECE5-A763-B2FC-2218-204DAE0B0B65

     

     

    Time Awake Since Boot: 1000 seconds

     

    System Integrity Protection: enabled

     

    Crashed Thread:        0

     

    Exception Type:        EXC_CRASH (SIGABRT)

    Exception Codes:       0x0000000000000000, 0x0000000000000000

    Exception Note:        EXC_CORPSE_NOTIFY

     

    Termination Reason:    DYLD, [0x1] Library missing

     

    Application Specific Information:

    dyld: launch, loading dependent libraries

     

    Dyld Error Message:

      Library not loaded: @executable_path/libMvCore.dylib

      Referenced from: /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidMediaComposer

      Reason: image not found

     

    Binary Images:

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           0x11766b000 -        0x117680fff +org.qt-project.QtWebChannel (5.7 - 5.7.0) <6514BD31-A5D5-3136-A121-DC90E0FE8300> /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/Frameworks/QtWebChannel.framework/Versions/5/QtWebChannel

           0x1176a1000 -        0x1176aaff7 +org.qt-project.QtMacExtras (5.7 - 5.7.0) <7F5052D8-B99D-3105-B803-F9459B8B5B40> /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/Frameworks/QtMacExtras.framework/Versions/5/QtMacExtras

           0x1176bd000 -        0x11780fff7 +org.qt-project.QtSql (5.7 - 5.7.0) <AD3C640A-7210-3304-95DC-9A951399F3B1> /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/Frameworks/QtSql.framework/Versions/5/QtSql

           0x11786f000 -        0x1179c5fef +libELF_libc++_xcode.dylib (0) <CEDB78E6-821F-3E56-81C4-683CED40F825> /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/libELF_libc++_xcode.dylib

           0x1179f2000 -        0x117bf9fd7 +com.avid.FTF (1.7.1 - 1) <0C12CA45-D3E1-3A1E-B4C9-64BCC072571C> /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/Frameworks/FTF.framework/Versions/A/FTF

           0x117cac000 -        0x117df9fff +gk.dylib (0) <BC8B9FE8-0733-3ABB-88E5-EA5E36EAFE0B> /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/gk.dylib

           0x117e73000 -        0x117e80ff7 +libjpegV4.dylib (1) <0B49A8C3-09BB-9697-D719-F60621D279E0> /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/libjpegV4.dylib

           0x117e8a000 -        0x117f07fff +com.avid.MCCloud (1.0 - 1) <750660EF-1959-3F10-85E4-71CBBA151E25> /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/Frameworks/MCCloud.framework/Versions/A/MCCloud

           0x117fa1000 -        0x117faafff +com.googlecode.google-breakpad (1.0) <811F09F8-440F-3E0A-A2ED-745F1D92F2E9> /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/Frameworks/Breakpad.framework/Versions/A/Breakpad

           0x117fc4000 -        0x118025fff +libAMPIHost.dylib (0) <922DC0F2-17D7-39BD-9F75-B71728D77A61> /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/libAMPIHost.dylib

           0x11808d000 -        0x1180ecfff +com.avid.DMF (1.0 - 1) <F6218731-C651-3F29-B1B9-319776E2D635> /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/Frameworks/DMF.framework/Versions/A/DMF

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           0x1185e9000 -        0x1185edfff +com.avid.backgroundqueue (1.0 - 1) <E6549056-5AEE-31EC-81D0-9E17B3FEA161> /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/Frameworks/BackgroundQueue.framework/Versions/A/BackgroundQueue

           0x118606000 -        0x118707ffb +libAed.dylib (0) <F63D399F-CF67-34A2-B982-74EA60CB07FE> /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/libAed.dylib

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           0x118b5f000 -        0x118f65fff +com.avid.AvidCore (5.12.0 - 5.12.0) <A05E9C91-0E5E-3E32-BEB7-33ECD6876010> /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/Frameworks/AvidCore.framework/Versions/A/AvidCore

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    Model: iMac14,2, BootROM 133.0.0.0.0, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f7

    Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe

    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46

    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46

    Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46

    Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.77.61.1 AirPortDriverBrcmNIC-1305.2)

    Bluetooth: Version 6.0.9f2, 3 services, 27 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en1

    Serial ATA Device: APPLE SSD SD0128F, 121.33 GB

    Serial ATA Device: APPLE HDD ST1000DM003, 1 TB

    USB Device: USB 3.0 Bus

    USB Device: Expansion Desk

    USB Device: BRCM20702 Hub

    USB Device: Bluetooth USB Host Controller

    USB Device: FaceTime HD Camera (Built-in)

    Thunderbolt Bus: iMac, Apple Inc., 23.10

     

     

     

     

  • Wed, Nov 28 2018 8:15 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 9,948
    • Points 214,875
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      Avid Customer Advocate
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      BlogAuthor
      SystemAdministrator

    Re: Avid Media Composer First crashes on start up - and I know why

    Hello there

    Everything looks good hardware wise, so I would remove all Avid files - uninstall.  and download it and reinstall it again.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Thu, Nov 29 2018 5:46 PM In reply to

    • jrejre
    • Not Ranked
    • Joined on Wed, Nov 28 2018
    • Posts 2
    • Points 30

    Re: Avid Media Composer First crashes on start up - and I know why

    Thank you for the reply. I tried that but the problem is the same.

     

    J.

  • Mon, Dec 3 2018 9:24 AM In reply to

    • tommix
    • Top 500 Contributor
    • Joined on Tue, Oct 14 2008
    • Posts 205
    • Points 2,515

    Re: Avid Media Composer First crashes on start up - and I know why

    Tonight I upgraded to on 10.14 and it went smoothly.

     

    Don't doubt the file names you oun, but I doubt that is your problem.

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