Latest post Fri, Oct 26 2018 1:47 PM by RalphC. 6 replies.
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  • Thu, Oct 25 2018 9:43 AM

    • Lypning
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    Avid Media Composer FIRST crash report AFTER startup !

    Hello,
    I downloaded Avid Media Composer and when i launch it, the startup work perfectly, every files is charging.
    The problem is after that, the software is crashing randomly between 10 at 40 seconds after the startup.

    The problem is not when i press or do something specific because even when i don't touch anything the Application crash.

    I took a screenshoot of the screen report below.

    My pc : Laptop, windows 10, 16go ram, i7, GTX 1060.

    I already tried to reinstall Avid like 3 times.

    Thanks in advance for the help.
    PS : Sorry for my bad english, i'm french.

  • Thu, Oct 25 2018 2:30 PM In reply to

    • RalphC
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    Re: Avid Media Composer FIRST crash report AFTER startup !

    Hi Lypning,

      Can you post the machine CPU specs. Thanks!

     

    Moving to MC|First section.

     

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Thu, Oct 25 2018 3:04 PM In reply to

    • Lypning
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    Re: Avid Media Composer FIRST crash report AFTER startup !

    Do you just want these informations ?

  • Thu, Oct 25 2018 3:34 PM In reply to

    • RalphC
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    Re: Avid Media Composer FIRST crash report AFTER startup !

    If you have an integrated graphics adapter you can set it for MC|First.

    For Nvidia GPU:

    • Open the Nvidia Control Panel. You can do this by right-clicking on the desktop or you can find the option within the notification area of the Taskbar.
    • Select Manage 3D Settings under 3D Settings.
    • Click on the Program Settings tab and select the program you want to choose a graphics card for from the drop-down list. In this case MC|First
    • Now select the 'preferred graphics processor' in the drop-down list (you can see what the automatic option is listed as a global setting). If you want to use the dedicated graphics card, select High-performance Nvidia processor.

     

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Fri, Oct 26 2018 6:43 AM In reply to

    • Lypning
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    Re: Avid Media Composer FIRST crash report AFTER startup !

    Even with that it change nothing, and when i right lick on MC i can launch it with Nvidia preference but it change nothing too...Huh?

  • Fri, Oct 26 2018 8:17 AM In reply to

    • Lypning
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    Re: Avid Media Composer FIRST crash report AFTER startup !

    Hey i have some news,

    I donwloaded Adobe Premiere Pro because of the fact that MC donc work, and i have EXACTLY the same problem with premiere, i launch it and it crashes after 10/40 seconds after launch, without any errors.

    A malware maybe ? A driver problem ? i don't understand ... :( 

  • Fri, Oct 26 2018 1:47 PM In reply to

    • RalphC
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    Re: Avid Media Composer FIRST crash report AFTER startup !

    Did you update your Windows to Windows 10 1809 when it was launched Oct. 2nd?

      Update: What is the exact model of the laptop?

     

     

     

    Thanks,

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
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