Latest post Tue, Sep 25 2018 8:48 AM by GT. 2 replies.
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  • Tue, Sep 25 2018 8:20 AM

    Pro Tools First Crashing after installation

    I have downloaded Pro Tools First to get my head around the software with a view to trying before I buy. Am running brand new Dell XSP 13 Core i7 8th Gen with window 10 pro.

    However I can not get it to run. I have uninstalled and reinstalled it, activiated iLok, logged on to my account but when I run the execute file (as adminstrator) it goes throught the entire loading process then gets to a field that says;

    "Before you get started, you will be directed to the Playback Engine. Please make sure that the proper audio playback device is selected"

    Once I click ok Pro Tools on this field it stops laoding and returns to the desktop as it nothng happened....?

    Could anyone assist? Much appreicated

     

  • Tue, Sep 25 2018 8:48 AM In reply to

    Re: Pro Tools First Crashing after installation

    Hi John,

    This is the Avid video forum.  The audio forum is here: http://duc.avid.com/

    Media Composer 2018.9 w/Symphony/SS/PF options, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce GT... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Tue, Sep 25 2018 8:48 AM In reply to

    • GT
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • South Africa
    • Posts 360
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    Re: Pro Tools First Crashing after installation

    Hi John,

    This is a Media Composer Pro Video forum. ProTools is here: http://duc.avid.com/

    MC Ver 8.7, Intel Core I5, NVidia Quadro FX 570, 16Gb Ram, 250 Gb system drive, 2 Tb Render/Media drive, Windows 7 64bit Pro, QT 7.6.6 [view my complete system specs]
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