Latest post Tue, Oct 30 2018 3:33 PM by Marianna. 11 replies.
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  • Tue, Sep 11 2018 10:45 PM

    • Strebor
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    Activation failed: 0 SUCCESS

    Hi. I need a little help.

    My MC licence won't Activate.

    Error message:

    Activation failed: 0 success

    License is annual subscription. Renewing 11/1/19.

    (New problem .. was fine yesterday)

    Thanks in advance!

  • Wed, Sep 12 2018 1:52 PM In reply to

    • Marianna
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    Re: Activation failed: 0 SUCCESS

    email me the system ID and MyAvid email addrress

    marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

  • Wed, Sep 12 2018 4:24 PM In reply to

    • SRickard
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    Re: Activation failed: 0 SUCCESS

    I'm aving the same issue. Also see it on facebook.

  • Wed, Sep 12 2018 4:56 PM In reply to

    • RalphC
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    Re: Activation failed: 0 SUCCESS

    Hi SRichard,

      I created a support case for you 03549849. License team will reach out to assist you.

     

     

    Thanks,

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Wed, Sep 12 2018 9:58 PM In reply to

    • Rob
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    Re: Activation failed: 0 SUCCESS

    Hi,

    I am having the same issue!!! and I am on a deadline and can't access my software!!!!

    MC 7 Nitris DX Z800, 12 GIGS, Windows 7, SP1 [view my complete system specs]
  • Wed, Sep 12 2018 10:00 PM In reply to

    • Rob
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    Re: Activation failed: 0 SUCCESS

    someone please help!!!

    MC 7 Nitris DX Z800, 12 GIGS, Windows 7, SP1 [view my complete system specs]
  • Wed, Sep 12 2018 10:04 PM In reply to

    • Marianna
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    Re: Activation failed: 0 SUCCESS

    Rob

    email me your system ID and MyAvid email

    marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

  • Wed, Sep 12 2018 10:07 PM In reply to

    • Rob
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    Re: Activation failed: 0 SUCCESS

    Hi Marianna,

    I am emaiing you now.

     

    Thank you

    MC 7 Nitris DX Z800, 12 GIGS, Windows 7, SP1 [view my complete system specs]
  • Wed, Sep 12 2018 10:30 PM In reply to

    • Marianna
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    Re: Activation failed: 0 SUCCESS

    you have mail back :)

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

  • Thu, Sep 13 2018 1:36 AM In reply to

    Re: Activation failed: 0 SUCCESS

    I'm having the same issue...! What's going on?

    OSX 10.0.3, Mac Pro (Mid 2010), 2x2.4GHz Quad-Core Intel Xeon, 16GB RAM, SSD boot drive, ATI Radeon HD 5870 [view my complete system specs]
  • Tue, Oct 30 2018 3:25 PM In reply to

    Re: Activation failed: 0 SUCCESS

    Same issue with Sibelius. I have a classroom of 20 iMacs to configure and now they're failing. Please help. It would be nice to have a support number that didn't reject the case number.

  • Tue, Oct 30 2018 3:33 PM In reply to

    • Marianna
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    Re: Activation failed: 0 SUCCESS

    khssamikhan:

    Same issue with Sibelius. I have a classroom of 20 iMacs to configure and now they're failing. Please help. It would be nice to have a support number that didn't reject the case number.

    email me directly.

    Standing by and include case # - system ID of one and My Avid.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

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