Latest post Sat, Jul 14 2018 4:00 PM by RalphC. 5 replies.
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  • Fri, Jul 13 2018 9:07 PM

    • loxley77
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    Media Composer First won't install

    Can anyone help me with why Media Composer First won't install on my computer?  As far as I can tell, I have all the correct specs needed to run the software, but it keeps giving me the message "Your system does not support this version of Media Composer".  I have an HP Workstation XW8200 running Windows 7 Professional SP1 64 bit, which is on the OS list of supporting systems.  I'd like to test out MC before purchasing, but can't if it won't even install.

  • Fri, Jul 13 2018 9:11 PM In reply to

    • Marianna
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    Re: Media Composer First won't install

    what version of MC First?

    • Windows OS Compatibility Grid
    • Additional Notes:
      • Media Composer | First requires a 64-bit Windows operating systems
      • Windows 10 Professional and Enterprise
      • Windows 8.1 Professional and Enterprise
      • Windows 7 Professional (Service Pack 1 only)

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  • Fri, Jul 13 2018 9:36 PM In reply to

    • RalphC
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    Re: Media Composer First won't install

    In addition, since version 8.3 up (this include both flavors of MC Full and First) requires a CPU that supports the Intel SSE4.1 instruction set.

     I looked up your HP Workstation XW8200 if it's running on Intel Xeon 3.2 GHz the Instruction set extensions are MMX SSE SSE2 SSE3 which is not qualified.

     

     

    Regards, 

    RalphC








     

    This is a test. Media Composer 8.8 w/Symphony option, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]
  • Fri, Jul 13 2018 10:12 PM In reply to

    • loxley77
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    Re: Media Composer First won't install

    How would I find out what version of MC First it is?    This computer has 2 Intel Xeon CPU 3.40 GHz.

     

  • Fri, Jul 13 2018 10:19 PM In reply to

    • loxley77
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    Re: Media Composer First won't install

    How would I find out what version of MC First it is?  I am running Windows 7 Professional SP 1 64 bit so it should work.  It's not a laptop.  Not a Intel i5 computer.

    I am not a computer geek so some of this stuff is over my head.  I looked at these pages and still can't figure out what the problem is.

    The only thing I found that might be a problem is the memory.  I only have 3 GB memory.  Would that prevent installation?

  • Sat, Jul 14 2018 4:00 PM In reply to

    • RalphC
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    Re: Media Composer First won't install

    MC|First is released beyond version 8.3. All MC|First version requires that your CPU has Intel SSE4.1.

    I'm afraid there is nothing we can do unless you install to a qualified machined.

    This is a test. Media Composer 8.8 w/Symphony option, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]
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