Latest post Sat, Jun 30 2018 5:11 PM by RalphC. 1 replies.
Page 1 of 1 (2 items)
Sort Posts: Previous Next
  • Sat, Jun 30 2018 4:14 PM

    • mouzike
    • Not Ranked
    • Joined on Sat, Jun 30 2018
    • Posts 1
    • Points 15

    Unknown Error on Application Manager login

    Already unchecked Data Collection in Preferences

    Also checked the port access to respective website. Status is ACK for all three. (http://avid.force.com/pkb/articles/troubleshooting/en436075)

    Tried disabling the firewall. 

    Application worked fine for the first time but after restarting my laptop once, Login throws "Unknown Error". 

    Is there anything else I can check. 

     

     

  • Sat, Jun 30 2018 5:11 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
    • Posts 1,731
    • Points 19,055
    • Avid Customer Advocate
      Avid Customer Service
      Avid Employee
      SystemAdministrator

    Re: Unknown Error on Application Manager login

    Hi mouzike,

       Try to clear the cache files inside the preferences tab.

     

     

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
Page 1 of 1 (2 items)

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller