Latest post Fri, Jun 22 2018 9:48 PM by Marianna. 6 replies.
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  • Wed, Jun 20 2018 8:51 AM

    Audio Metadata missing on import

    Hello all,

    Hopefully someone may be able to assist with this one. I'm currently on a feature production and the sound recordist switched from using a 788T recorder (for on set scnes) to a Zoom F8 (for location scenes). Everything was working fine until the switch but now when I import the audio rushes there is no metadata at all. No Tape, Scene, Take, Track names. All missing. The only thing i get is File Name (obviously) and TC. I've checked the files in Wave Agent and all the data is there as it should be. I've even compared the 788T files to the F8 files in Wave Agent and there is no discernable difference in metadata.

    I tried three different import methods : File>Import,; Source Browser; Drag&Drop from Finder - but all of these produced the same result - no metadata!

    I thought i had found a work around - AMA link to the clips and transcode. By doing this the metadata is all present and correct - so i presume the fault lays somehow/somewhere in the direct import method for MC? The problem with this workaround though is i no longer have the ability to Perf Slip as "The clip was not digitized with audio rate addressing". Which is a pain for obvious reasons.

    Does anyone have any suggestions? Any similar expereince with audio recorded on Zoom products?


    Many Thanks

    Tommy

    OS 10.11.6 and MC version 2018.4.0

     

    iMac 5K OS 10.11.6MC ver 2018.4.0 [view my complete system specs]
  • Wed, Jun 20 2018 6:41 PM In reply to

    • jef
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    Re: Audio Metadata missing on import

    This is probably a stupid idea, but what about saving a version in Wave Agent to see if "washing" it does any good?

    Jef

    Avid DS 11.0.2 R.I.P | MC "Well, it depends ..." | OS 10.11.x - various MacPro Towers - home system MacPro Dual 2.8 8core GTX680 "Harpertown"... [view my complete system specs]

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    Jef Huey

    Senior Editor

    Old Stuff  http://vimeo.com/album/3037796

  • Thu, Jun 21 2018 7:49 AM In reply to

    Re: Audio Metadata missing on import

    Hey Jef, 

    Thanks for the suggestion but yes i've tried it and to no avail. I've since tried to import direct from the SD card as well as tried different formats (OMF, WAV, MXF) and no luck here either.

    iMac 5K OS 10.11.6MC ver 2018.4.0 [view my complete system specs]
  • Thu, Jun 21 2018 4:57 PM In reply to

    • jef
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    Re: Audio Metadata missing on import

    I am still running 8.5.3.  Would you like me to check a file on that version?

    Jef

    Avid DS 11.0.2 R.I.P | MC "Well, it depends ..." | OS 10.11.x - various MacPro Towers - home system MacPro Dual 2.8 8core GTX680 "Harpertown"... [view my complete system specs]

    _____________________________________________

    Jef Huey

    Senior Editor

    Old Stuff  http://vimeo.com/album/3037796

  • Thu, Jun 21 2018 9:24 PM In reply to

    • Marianna
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    Re: Audio Metadata missing on import

    What Zoom product exactly and version.  Possible to send a file or 2 so I can test it for you?

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

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  • Fri, Jun 22 2018 8:59 AM In reply to

    Re: Audio Metadata missing on import

    Zoom F8 with firmware version 4.10.

    Happy to send a couple of files. How should i go about doing that Marianna? Is emailing a dropbox link okay?

    Thanks all

    iMac 5K OS 10.11.6MC ver 2018.4.0 [view my complete system specs]
  • Fri, Jun 22 2018 9:48 PM In reply to

    • Marianna
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    Re: Audio Metadata missing on import

    Tommy

    I created a case and have support checking...  Case # 03498411.  

    Happy to send a couple of files. How should i go about doing that Marianna? Is emailing a dropbox link okay?" 

    Please respond back with the above message to the case.  I added myself to it so I can follow and try too

    marianna

     

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

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