Latest post Mon, Jun 18 2018 6:40 AM by George Angeludis. 6 replies.
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  • Mon, Jun 11 2018 8:21 PM

    • jfandl
    • Not Ranked
    • Joined on Mon, Jun 11 2018
    • Posts 4
    • Points 50

    NewBlueFX Titler Pro 4 Crashes itself and Media Composer

    Avid Media Composer 2018.5 works fine UNTIL I install Titler Pro 4, included with my Avid Media Composer subscription. Once the titler pro launches, it crashes at least once, then after that, if I can get it to launch it will hand, close or crash.  After a reboot, Media Composer Crashes continually.  I have removed both pieces of software with no resolution. 

    Problem Identified:  After digging step by step, I found out that Titler Pro installs the x86/64 version of 2008 c++ software, however it installs the Russian edition.  Once I remove the two Russian versions of the C++, and only install the US or English C++ libraries, Media Composer starts working fine again.  Titler Pro will not launch after removing the two Russian files. 

    Is this a known issue?  Is there a way to fix it to use the Titler Pro 4 software with Media Composer? 

    The error I get when Media Composer crashes is the familar:

    AVIDOPFrameGeneratorApp.exe

    Any suggestions?
  • Tue, Jun 12 2018 12:08 PM In reply to

    • BarkinMadd
    • Top 25 Contributor
    • Joined on Fri, Nov 4 2005
    • Ontario, Canada
    • Posts 4,533
    • Points 59,265

    Re: NewBlueFX Titler Pro 4 Crashes itself and Media Composer

    Wow - that's unbelievable.

    I wonder if you should try TP 5 Pro - since you are running 2018.5 you should probably be using the version of TP that Avid includes  (at least give it a try) - 

    NewBlue Titler Pro for Avid 5.0.180117

    Camera(s) PXW-X70, HDR-FX1, Hero 3+ | MC 18.5 | QT 7.7.9 | BCC 11 | Sapphire 11 | Mocha Pro 5.6 | Titler Pro 6 | Windows 10 Pro x64 | System: P6X58D-E... [view my complete system specs]

    Steve

    ______________________

    www.nelliedogstudios.com

  • Tue, Jun 12 2018 2:16 PM In reply to

    • jfandl
    • Not Ranked
    • Joined on Mon, Jun 11 2018
    • Posts 4
    • Points 50

    Re: NewBlueFX Titler Pro 4 Crashes itself and Media Composer

    Thanks for the recommendation but Avid only provides Titler Pro 4 with the current subscription license Sad, otherwise I would try the newer version.

  • Thu, Jun 14 2018 12:09 AM In reply to

    Re: NewBlueFX Titler Pro 4 Crashes itself and Media Composer

    New Blue Titler 6 fixed multiple issues I had with Titler 4.

     

    Suggest you download a trial version, install it and see if it helps.

  • Fri, Jun 15 2018 8:17 PM In reply to

    • jfandl
    • Not Ranked
    • Joined on Mon, Jun 11 2018
    • Posts 4
    • Points 50

    Re: NewBlueFX Titler Pro 4 Crashes itself and Media Composer

    Good advice since they have a trial version.  I will "give it a try".

    Avid did send me a different version (Version 5) of the App which definitely reduced the crashes, even though Media composer crashes twice every launch after installing TitlerPro 5, but that's workable as long as I wait about 15-20 seconds before acknowledging the crash.  If I wait, it doesn't close the app.  If I click too fast, the app closes right away.  Very strange.

  • Sun, Jun 17 2018 12:03 PM In reply to

    • BarkinMadd
    • Top 25 Contributor
    • Joined on Fri, Nov 4 2005
    • Ontario, Canada
    • Posts 4,533
    • Points 59,265

    Re: NewBlueFX Titler Pro 4 Crashes itself and Media Composer

    You don't describe your hardware and OS - maybe there's something else going on?

    Camera(s) PXW-X70, HDR-FX1, Hero 3+ | MC 18.5 | QT 7.7.9 | BCC 11 | Sapphire 11 | Mocha Pro 5.6 | Titler Pro 6 | Windows 10 Pro x64 | System: P6X58D-E... [view my complete system specs]

    Steve

    ______________________

    www.nelliedogstudios.com

  • Mon, Jun 18 2018 6:40 AM In reply to

    Re: NewBlueFX Titler Pro 4 Crashes itself and Media Composer

    Blessed will be the day that the new Titler will be the main MC titler.

    Desktop
    Corsair RM750X/Asus P8Z68 Deluxe(Gen3)/i7 2600K@4.4/Corsair 32G DDR3/PNY Quadro P2000D(390.77)/Samsung 850 Pro SSD(OS) 256 GB/ 2x2TB WD RE4@RAID 0/LG BH16NS40/W10 Pro 64bit/Media Composer Software 2018.5 with Symphony Option/2xHP 22'' Monitors/M-Audio AV30 Speakers.

     

    Larry as long as I live I will remember you.

     

    3 Heads Digital Films

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