Latest post Mon, Jul 9 2018 7:44 PM by Marianna. 4 replies.
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  • Wed, May 30 2018 8:37 PM

    • ekranoplan
    • Not Ranked
    • Joined on Wed, May 30 2018
    • Posts 3
    • Points 35

    AVID Media Composer 1st - stuck on startup

    Hi there,

     

    please excuse my ignorance but I'm really struglin with following:

    "20170918190508 Exiting    Application about to exit normally

    20170918190607 Startup    Avid Media Composer First Intel 64-bit(R) 8.9.1 Copyright 2015-2017 by Avid Technology, Inc. 46710

    20170918190621 Hardware   

    20170918190658 Ready      Application ready for user

    20170918191057 FatalExcpt Exception: |Exception: There are no media drives available for import. 8.9.1.46710.0 

    20170918194352 Exiting    Application about to exit normally

    20170918194353 Shutdown   Application is terminating normally

    20170921162436 Startup    Avid Media Composer First Intel 64-bit(R) 8.9.1 Copyright 2015-2017 by Avid Technology, Inc. 46710

    20170921162450 Hardware   

    20170921162517 Ready      Application ready for user

    20170921162813 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162813 Dump       Dump report written to Dump_2017.09.21_16.28.13.txt

    20170921162818 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162818 Dump       Dump report written to Dump_2017.09.21_16.28.18.txt

    20170921162819 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162819 Dump       Dump report written to Dump_2017.09.21_16.28.19.txt

    20170921162819 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162819 Dump       Dump report written to Dump_2017.09.21_16.28.19.txt

    20170921162819 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162819 Dump       Dump report written to Dump_2017.09.21_16.28.19.txt

    20170921162820 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162820 Dump       Dump report written to Dump_2017.09.21_16.28.20.txt

    20170921162820 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162820 Dump       Dump report written to Dump_2017.09.21_16.28.20.txt

    20170921162820 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162820 Dump       Dump report written to Dump_2017.09.21_16.28.20.txt

    20170921162820 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162820 Dump       Dump report written to Dump_2017.09.21_16.28.20.txt

    20170921162821 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162821 Dump       Dump report written to Dump_2017.09.21_16.28.21.txt

    20170921162831 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162831 Dump       Dump report written to Dump_2017.09.21_16.28.31.txt

    20170921162832 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162832 Dump       Dump report written to Dump_2017.09.21_16.28.32.txt

    20170921162832 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162832 Dump       Dump report written to Dump_2017.09.21_16.28.32.txt

    20170921162832 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162832 Dump       Dump report written to Dump_2017.09.21_16.28.32.txt

    20170921162832 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162832 Dump       Dump report written to Dump_2017.09.21_16.28.32.txt

    20170921162833 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162833 Dump       Dump report written to Dump_2017.09.21_16.28.33.txt

    20170921162833 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162833 Dump       Dump report written to Dump_2017.09.21_16.28.33.txt

    20170921162833 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162833 Dump       Dump report written to Dump_2017.09.21_16.28.33.txt

    20170921162833 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162833 Dump       Dump report written to Dump_2017.09.21_16.28.33.txt

    20170921162833 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162833 Dump       Dump report written to Dump_2017.09.21_16.28.33.txt

    20170921162836 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162836 Dump       Dump report written to Dump_2017.09.21_16.28.36.txt

    20170921162837 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162837 Dump       Dump report written to Dump_2017.09.21_16.28.37.txt

    20170921162838 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162838 Dump       Dump report written to Dump_2017.09.21_16.28.38.txt

    20170921162838 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162838 Dump       Dump report written to Dump_2017.09.21_16.28.38.txt

    20170921162838 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162838 Dump       Dump report written to Dump_2017.09.21_16.28.38.txt

    20170921162839 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162839 Dump       Dump report written to Dump_2017.09.21_16.28.39.txt

    20170921162839 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162839 Dump       Dump report written to Dump_2017.09.21_16.28.39.txt

    20170921162839 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162839 Dump       Dump report written to Dump_2017.09.21_16.28.39.txt

    20170921162839 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162839 Dump       Dump report written to Dump_2017.09.21_16.28.39.txt

    20170921162840 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162840 Dump       Dump report written to Dump_2017.09.21_16.28.40.txt

    20170921162840 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162840 Dump       Dump report written to Dump_2017.09.21_16.28.40.txt

    20170921162840 FatalAbort Assertion failed: vRefMedia, file /Snapshots/relengmini2_1503278790/ppg/MediaComposer/Bin/ImportDriver.c, line 736

    20170921162840 Dump       Dump report written to Dump_2017.09.21_16.28.40.txt

    20170921162843 Shutdown   Application is terminating normally

    20170926192529 Exiting    Application about to exit normally

    20171107201454 Exiting    Application about to exit normally

    20171114181828 Startup    Avid Media Composer First Intel 64-bit(R) 8.9.1 Copyright 2015-2017 by Avid Technology, Inc. 46710

    20171114181845 Hardware   

    20171114181908 Ready      Application ready for user

    20171114203901 Exiting    Application about to exit normally

    20171114203902 Shutdown   Application is terminating normally

    20180221102249 Exiting    Application about to exit normally

    20180330122939 Exiting    Application about to exit normally

    20180330123943 Exiting    Application about to exit normally

    20180330124350 Startup    Avid Media Composer First Intel 64-bit(R) 8.9.1 Copyright 2015-2017 by Avid Technology, Inc. 46710

    20180330124407 Hardware   

    20180330124431 Ready      Application ready for user

    20180330130526 Exiting    Application about to exit normally

    20180330130527 Shutdown   Application is terminating normally

    20180330130618 Startup    Avid Media Composer First Intel 64-bit(R) 8.9.1 Copyright 2015-2017 by Avid Technology, Inc. 46710

    20180330130622 Hardware   

    20180330130632 Ready      Application ready for user

    20180330132421 Exiting    Application about to exit normally

    20180519114459 Exiting    Application about to exit normally

    20180530195958 Startup    Avid Media Composer First Intel 64-bit(R) 18.5.0 Copyright 2015-2018 by Avid Technology, Inc. 48725

    20180530200017 Hardware   

    20180530200054 Ready      Application ready for user

    20180530200055 FatalExcpt Exception: SYS_ERROR, OSErr:-5000 18.5.0.48725.0 

    20180530200058 FatalExcpt Exception: SYS_ERROR, OSErr:-5000 18.5.0.48725.0 

    20180530200100 FatalExcpt Exception: SYS_ERROR, OSErr:-5000 18.5.0.48725.0 

    20180530200105 FatalExcpt Exception: SYS_ERROR, OSErr:-5000 18.5.0.48725.0 

    20180530200147 FatalExcpt Exception: SYS_ERROR, OSErr:-5000 18.5.0.48725.0 

    20180530200148 FatalExcpt Exception: SYS_ERROR, OSErr:-5000 18.5.0.48725.0 

    20180530200149 FatalExcpt Exception: SYS_ERROR, OSErr:-5000 18.5.0.48725.0 

    20180530200230 Startup    Avid Media Composer First Intel 64-bit(R) 18.5.0 Copyright 2015-2018 by Avid Technology, Inc. 48725

    20180530200237 Hardware   

    20180530200250 Ready      Application ready for user

    20180530200251 FatalExcpt Exception: SYS_ERROR, OSErr:-5000 18.5.0.48725.0 

    20180530201347 Startup    Avid Media Composer First Intel 64-bit(R) 18.5.0 Copyright 2015-2018 by Avid Technology, Inc. 48725

    20180530201354 Hardware   

    20180530201407 Ready      Application ready for user

    20180530201408 FatalExcpt Exception: SYS_ERROR, OSErr:-5000 18.5.0.48725.0 

    20180530203444 Startup    Avid Media Composer First Intel 64-bit(R) 18.5.0 Copyright 2015-2018 by Avid Technology, Inc. 48725

    20180530203453 Hardware   

    20180530203508 Ready      Application ready for user

    20180530203508 FatalExcpt Exception: SYS_ERROR, OSErr:-5000 18.5.0.48725.0 

    20180530203523 FatalExcpt Exception: SYS_ERROR, OSErr:-5000 18.5.0.48725.0 

    20180530205448 Exiting    Application about to exit normally

    20180530205653 Startup    Avid Media Composer First Intel 64-bit(R) 18.5.0 Copyright 2015-2018 by Avid Technology, Inc. 48725

    20180530205709 Hardware   

    20180530205731 Ready      Application ready for user

    20180530205732 FatalExcpt Exception: SYS_ERROR, OSErr:-5000 18.5.0.48725.0 

    20180530212809 Exiting    Application about to exit normally

    20180530212903 Startup    Avid Media Composer First Intel 64-bit(R) 18.5.0 Copyright 2015-2018 by Avid Technology, Inc. 48725

    20180530212926 Hardware   

    20180530213000 Ready      Application ready for user

    20180530213000 FatalExcpt Exception: SYS_ERROR, OSErr:-5000 18.5.0.48725.0 

    20180530213006 FatalExcpt Exception: SYS_ERROR, OSErr:-5000 18.5.0.48725.0 

    20180530213007 FatalExcpt Exception: SYS_ERROR, OSErr:-5000 18.5.0.48725.0 "

     

    Any ideas? Tried fresh reinstall, repaired permissions with Cocktail and Disk utility.....

  • Thu, May 31 2018 1:17 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
    • Posts 1,637
    • Points 17,995
    • Avid Customer Advocate
      Avid Customer Service
      Avid Employee
      SystemAdministrator

    Re: AVID Media Composer 1st - stuck on startup

    Hi,

      What OS version and machine specs? Please check the MC|First common issues FAQ, for troubleshooting steps.

     

     

    Goodluck,

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Sat, Jun 2 2018 10:51 AM In reply to

    • ekranoplan
    • Not Ranked
    • Joined on Wed, May 30 2018
    • Posts 3
    • Points 35

    Re: AVID Media Composer 1st - stuck on startup

    Dear RalphC,

    Mac Mini 2.3Ghz 2012 i7 with 16BG RAM

     

    Cheers

     

     

    Dear Ralf

     

     

     

     

     

  • Sat, Jul 7 2018 4:45 PM In reply to

    • ekranoplan
    • Not Ranked
    • Joined on Wed, May 30 2018
    • Posts 3
    • Points 35

    Re: AVID Media Composer 1st - stuck on startup

    Still no joy have followed the AVID FAQ advice.

     

    Stuck!

  • Mon, Jul 9 2018 7:44 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 9,702
    • Points 211,550
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator
      BlogAuthor
      SystemAdministrator

    Re: AVID Media Composer 1st - stuck on startup

    ekranoplan:

    Dear RalphC,

    Mac Mini 2.3Ghz 2012 i7 with 16BG RAM

    Cheers

    Dear Ralf

     

     

    So you are on this running 10.12.6 mac OS?

    What version of MC?  Looks like it might be an older one....

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

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