Latest post Tue, Jan 17 2017 12:54 PM by ShadenFreude. 39 replies.
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  • Sat, Dec 24 2016 4:35 PM In reply to

    • cls105
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    Re: Media Composer 8.7 NOW AVAILABLE (15 December 2016)

    Also, I got a couple corrupt frames after transcoding Alexa QuickTimes to dnxhd80..

    These were very rare before, I feel like maybe there are more than usual.

    It looks like it blends frames from another clip, will post screen shot later.

    My transcode workflow was ama Alexa footage, transcode and baking luts and frameflex.

    I'm going back to 8.6.5 for now and I'll return to 8.7.1

    Thank you

     

    PS: to answer a previous question, I'm using Windows 10. 

    I also have a bad habit of updating Nvidia drivers to the latest.

    diy intel 7840x, asus strix x299-e gaming, w10 (creators 1703) mc 2018.5 [view my complete system specs]
  • Sat, Dec 24 2016 6:06 PM In reply to

    • mjolnarn
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    Re: Media Composer 8.7 NOW AVAILABLE (15 December 2016)

    cls105:

    PS: to answer a previous question, I'm using Windows 10. 

    I also have a bad habit of updating Nvidia drivers to the latest.

    Thanks , I´m on Win 10 myself with full auto update enabled .

     

    Mac: 17" Macbook Pro i7 2,66 ghz with 8Gb Ram, 500gb 7200rpm drive___ PC_NEW Win10 Pro Mbo Asus Rampage IV Black CPU Ivy Bridge-E 4960X ( = 12 x 4... [view my complete system specs]

    Tomas 

     

  • Sat, Dec 24 2016 6:21 PM In reply to

    • bobpiech
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    Re: Media Composer 8.7 NOW AVAILABLE (15 December 2016)

    Today, I think MC8.7 is defective and I want to go back to 8.6.5 too.

    MC8.8, Win764, QTime 7.7.9, NVIDIA Driver 375.86, Asrock P67 Extreme 6, Intel 2600K, 16GB RAM, Deckink HD Extreme 3D+, NVidia Quadro K4000, M-Audio Mbox... [view my complete system specs]
  • Tue, Dec 27 2016 5:13 PM In reply to

    Re: Media Composer 8.7 NOW AVAILABLE (15 December 2016)

    We are experiencing a similar problem. When a Color Correction effect is rendered, we get a "one frame glitch" randomly throughout our footage.

    We are working in DNx100 on a 1080p2997 project. Our videos are 2+ hours long and a bit precarious to find all the glitches in the timeline to do a point-by-point re-render.

    I am trying to replicate my color correction (basics only: hue / saturation / gamma / contrast) using the Color Effect instead of Color Correction effect. My hope is this is only an isolated rendering problem.

    Marianna, can you please also keep me in the loop on this. Or I can start my own case if you prefer.

    Thanks,

    Marc

    Windows 10 - MC 8.7.0 - PC Dell 7810 Pecision Tower - 32 gigs RAM

    Windows 10 Enterprise - Dell Precision 7810 - 32GB RAM - DNxIO - Nvidia Quadro M5000 [view my complete system specs]
  • Tue, Dec 27 2016 5:47 PM In reply to

    • Marianna
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    Re: Media Composer 8.7 NOW AVAILABLE (15 December 2016)

    Marc Cebrian:

    Marianna, can you please also keep me in the loop on this. Or I can start my own case if you prefer.

    Thanks,

    Marc

    Windows 10 - MC 8.7.0 - PC Dell 7810 Pecision Tower - 32 gigs RAM

    Marc

    I didnt want to muddy the waters on the other case with a different issue...  so I created a new one for you # 03112380 and have assigned it.

    Stand by

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

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  • Thu, Dec 29 2016 5:35 PM In reply to

    • kd-53
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    Re: Media Composer 8.7 NOW AVAILABLE (15 December 2016)

    Hi,
    Just for your information: I have  a similar problem here. This was my workflow: AVCHD-clips, imported as DNxHD120 a few months ago, edited and color correction, then audio and video mixdown, Quicktime reference for exportation, final result with TMPGEnc Video Mastering Works 6. This worked fine with MC 8.6.3.

    A few days ago I upgraded to MC 8.7. I did a few changes in the sequence. Then the same workflow as above: audio and video mixdown, QtR and export. The final sequence shows glitches every few seconds (random). In the video mixdown I can see color flickering.

    After reading these postings I switched back to MC 8.6.5. No glitches any more. So I will wait for MC 8.7.1.
    Best regards
    Klaus-Dieter

     

    Mobo: Asus Z270-A, i7-7700K, 32GB Ram, Win 10 Prof 64, GeForce GTX 1060 with 6 GB Ram, BM Intensity Pro 4K, MC 2018.4, BCC11, 2 x 24" monitors, Sony... [view my complete system specs]
  • Thu, Dec 29 2016 5:46 PM In reply to

    Re: Media Composer 8.7 NOW AVAILABLE (15 December 2016)

    Marianna,

    Since this frame glitch is a "stop work" issue for us, I just rolled back all four of our Avids to 8.6.5 -- we had two people spend over an hour to QC our timeline yesterday. And due to all the other problems I have had with 8.7, rolling back is the only to way to keep us moving.

    If the engineers can find this problem and fix it, then we will upgrade. Until then, we have to stand still with that.

    Thanks,

    Marc 

    Windows 10 Enterprise - Dell Precision 7810 - 32GB RAM - DNxIO - Nvidia Quadro M5000 [view my complete system specs]
  • Thu, Dec 29 2016 5:55 PM In reply to

    • Marianna
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    Re: Media Composer 8.7 NOW AVAILABLE (15 December 2016)

    Marc and Klaus

    I asked Melanie to escalate this asap.  I can reproduce it here as well so it is a bug.

    Stand by for more scoop.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

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    WWLD

  • Thu, Dec 29 2016 7:53 PM In reply to

    • bobpiech
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    Re: Media Composer 8.7 NOW AVAILABLE (15 December 2016)

    bobpiech:

    Marianna:

    Bob and Carlos

    I created a case # 03106747 and added you both to it and included the information that you posted.

    A tech will try to reproduce

    marianna

    THX Marianna

    Hello Marianna.
    It would be advisable to announce corrective action
    and officially warn users about the risk
    of Media Composer work on version 8.7.

    Best regards
    Robert
    MC8.8, Win764, QTime 7.7.9, NVIDIA Driver 375.86, Asrock P67 Extreme 6, Intel 2600K, 16GB RAM, Deckink HD Extreme 3D+, NVidia Quadro K4000, M-Audio Mbox... [view my complete system specs]
  • Tue, Jan 3 2017 9:10 PM In reply to

    • rodpaul
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    Re: Media Composer 8.7 NOW AVAILABLE (15 December 2016)

    Marianna:

     

    Re: Dual screen issue not allowing different resolutions.

     

    I haven't heard anything back on my case or on the forum thread since this was identified as a "bug." Is there any chance this can be fixed or the feature it is attached to removed so those of us with high res edit monitors - quite a few, I believe - can upgrade to 8.7?

     

    Thanks so much.

    Dell T3600T 12 Cores 3.5 ghz Intel 32GRAM K4200 Windows 10 [view my complete system specs]
  • Tue, Jan 3 2017 11:42 PM In reply to

    • Yvon
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    Re: Media Composer 8.7 NOW AVAILABLE (15 December 2016)

    I am trying to download Windows Media Composer 8.7 Trial (the zip file from the CDN).

    The download fails after anywhere from 200k to 900k. 

    I'm trying from the download center. 

    I've tried from work.

    I've tried from home (Comcast service).

    I've tried in Chrome and Ege.

    I've tried over two days.

    How do I get my hands on this trial software?

    Yvon

  • Wed, Jan 4 2017 12:17 AM In reply to

    • Yvon
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    Re: Media Composer 8.7 NOW AVAILABLE (15 December 2016)

    I found a solution that works around Avid's CDN's desperate attempts to foil my ability to download the software: Install a copy of "Free Download Manager."

    It uses 10 simultaneous streams, and retries after the server repeatedly unexpectedly closes the connection. 

    I can now proceed to installing the free (after hours wasted on a crappy CDN) software.

  • Wed, Jan 4 2017 1:29 AM In reply to

    • smyers63
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    Re: Media Composer 8.7 NOW AVAILABLE (15 December 2016)

    When I have trouble downloading from the Download Center I sometimes get better results by changing browser but not always.

    Just to clarify - the software is not free.  It is a trial.  If you want to use it beyond the 30-day trial period, you must purchase a license (whether a perpetual license or a subscription license).

    Sys. 1: Sony VAIO VPCF13UFX/B, Intel Core i7-740QM (1.73GHz), 4GB RAM, Windows 7 Home Premium (64-bit), Nvidia Geforce 310M, MC 8.7 Sys. 2: Acer Aspire... [view my complete system specs]

    Scott

  • Wed, Jan 4 2017 10:28 AM In reply to

    • Kevs999
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    Re: Media Composer 8.7 NOW AVAILABLE (15 December 2016)

    I receive an 'error downloading' message at 5% whilst trying to download media composer 8.7.

     

    I am using the latest version of the application manager. This issue is occuring on multiple machines.

     

    Any suggestions?

     

  • Wed, Jan 4 2017 2:44 PM In reply to

    • Marianna
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    Re: Media Composer 8.7 NOW AVAILABLE (15 December 2016)

    Kevs999

    we are working on it...  for now you can download 8.7 from the download center from wihtin My Avid.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

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