Latest post Thu, Oct 6 2016 12:42 AM by davidmclarenroberts. 4 replies.
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  • Tue, Sep 20 2016 11:17 PM

    Why can't Media Composer see my Discreet GPU on Macbook Pro?

    Hi guys, I'm looking for some help

    I have a qualified macbook pro mid 2015 with the AMD Radeon R9 2GB discreet GPU. I'm running the latest MC v8.6.3

    I get pretty poor playback on effects (in 4k admittedly) so looked at the settngs and apparently my GPU hardware is unsupported because it does not contain the minimum required amount of memory (2048). It appears that MC is only seeing the intel on-chip GPU (1536).

    I dug a little deeper and under the hardware tab I see that MC thinks I'm running OS 10.9.6. I'm definitely not. I'm running 10.11.6

    I've been through the process of a clean reinstal as per the Avid guidelines but the problem remains. Or maybe it's not a problem, maybe the details in the settings tab are just wrong? I dunno. I'd like to take advantage of the AMD card for playback of effects if possible.

    I've attached some screenshots. If anyone has advice I'd love to hear it!

     

    Cheers

    Dave

  • Thu, Sep 22 2016 4:53 PM In reply to

    • RalphC
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    Re: Why can't Media Composer see my Discreet GPU on Macbook Pro?

    Hi Dave,

       I'll send this to our hardware experts, bear with me.

     

     

    Regards,

    Ralph

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Thu, Sep 22 2016 7:01 PM In reply to

    • RalphC
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    Re: Why can't Media Composer see my Discreet GPU on Macbook Pro?

    Hi Dave,

    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

      Avid MC should be running with GPU effects for the Radeon R9 card (with 2GB VRAM). Make sure the Apple Energy Saving Preferences have the option for “automatic graphics switching” disabled. The MC app should list both onboard graphics and Radeon in the console after MC launch.  

     

     

    Ralph

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Mon, Sep 26 2016 1:08 AM In reply to

    Re: Why can't Media Composer see my Discreet GPU on Macbook Pro?

    Hi Ralph

    Thanks for the follow up. I have had a look at the consol and it does appear to list the AMD card. The project info pane however states that the GPU does not meet requirements (see screenshot attched) and the hardware pane shows my OS as being an older version than I am running (again see screenshot).

    I should also note that I have had the automatic graphics switching disabled since I bought the laptop.

    I'm not confident that MC is seeing my system as it should be and taking full advantage. Are there any further steps that I can take?

    Cheers

    Dave

  • Thu, Oct 6 2016 12:42 AM In reply to

    Re: Why can't Media Composer see my Discreet GPU on Macbook Pro?

    Hi Ralph

     

    Are there any next steps that I can take to resole this issue? Is this a known issue or am I the lucky first?

     

    Cheers

    Dave

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