Latest post Wed, Sep 9 2015 5:08 PM by Ed Harper. 0 replies.
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  • Wed, Sep 9 2015 5:08 PM

    • Ed Harper
    • Not Ranked
    • Joined on Fri, Apr 27 2012
    • Posts 3
    • Points 25
    • Avid Employee

    Adding Avid Support to an ISIS 1000

    There are 2 choices for adding support to an Avid ISIS 1000

    1. Purchase the required support offer from the reseller when you purchase the ISIS 1000, either Standard or Standard with Extended Hardware Support*  

    2. Adding support online using your Avid Master Account. First register the ISIS 1000 using the serial number, you will then be able to add a support offer. After registration got to Support, log into "My Account" (support Master Account), click on "My products and subscriptions". You will see a link to add Avid Advantage Support. When adding support online via Master Account you can select a monthly payment option for either the Standard or Standard with Extended Hardware coverage*. This is an annual commitment, payment is monthly via credit card. Alternatively select either offer with full payment option.

    * Note select the desired support level, it is NOT possible at this time to add Extended Hardware support to an existing Standard Support contract.  

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