Latest post Tue, May 1 2012 2:31 PM by Kevin Klimek. 2 replies.
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  • Tue, May 1 2012 12:43 PM

    • spagbol
    • Not Ranked
    • Joined on Fri, Apr 15 2011
    • Posts 1
    • Points 15

    Media Composer 5 not opening.

    Hi there.

    We've been having a fair bit of trouble trying to install Avid Media Composer 5 onto a new iMac OSX 10.7.3.
    It was previously liscenced to a older Windows laptop, we deauthorized it then put the disc in the iMac. Unfortunately every time on boot up two boxes come up and MC5 doesn't open.

    The first box says "Segmentation Fault" in thread "Main Thread" at address 0x0.
    The second box says 'Exception: DISK_ACCESS_DENIED, filename:Site_Attributes.

    Avid Media Composer 5 hasn't booted up once, I've tried reinstalling and restarting the machine etc.

    Any help would be very appreciated.

     

  • Tue, May 1 2012 2:23 PM In reply to

    Re: Media Composer 5 not opening.

    Pretty sure V5 isn't supported on 10.7.3. Check the readme file that came with the installer.

    I assume it's V5.5 not just V5.0 but even so I think you need to be on 6.0.1 to be on V 10.7.3

    And unlike PC's Apple have made sure you can't install an older OS on a new Mac.

    The fast turnover of Mac OS updates and the inability to roll back on new hadrware is a nightmare for support staff trying to maintain consistant version.

     

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  • Tue, May 1 2012 2:31 PM In reply to

    Re: Media Composer 5 not opening.

    MC v5.x is NOT supported on OS 10.7.3.  The latest version was v5.0.4 and that is supported on OS 10.6.6 or 10.6.7.

    MC v5.5.3.3 IS supported on 10.7.3.  That is a patch to MC v5.5.3, which was supported on 10.6.6 through 10.7.0.

    And v6.0.1.1 IS supported on 10.7.3.

    Other answers can be found on the Version Matrix.

    Symphony v2019 | OS 10.13.6 • Nitris DX • 12-core MacPro (Mid 2012) • 36 GB RAM • Facilis Terrablock 24EX [view my complete system specs]

    -- Kevin

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