Latest post Tue, Apr 3 2012 5:09 PM by briMestone. 4 replies.
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  • Wed, Mar 21 2012 2:08 AM

    • taudronis
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    • Joined on Wed, Mar 21 2012
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    Archion Synergy blade issues - thoughts?

    Ok, so I just started at a new place.  Lo and behold, there's an Archio Synergy sitting there attached to the unity.  And by sitting there... I mean just sitting there... it's on, but not even a workspace set up on it.  I get it going, and decide to run some tests.  Sure enough, it starts digitizing, so I leave it ingesting enough to run a bit of a stress test on it (about 2.5 TB worth of footage).  Next day, it looks like it stopped right after I left. 

    Now, it won't transfer more than 805MB  (yes... with an M) without freezing up my fibre client.  The regular Unity drives work great.  The GUI for the Archion says everything is good.  Any ideas?  It's the weirdest *** thing I've ever seen...

    PC: Intel I-7 + 12GB RAM + nVidia + FastTrack Ultra 8R + 2x HP ZR2740 + Intensity Pro + 10TB eSATA RAID5 2010 Mac Pro with 12GB memory [view my complete system specs]
  • Wed, Mar 21 2012 3:16 AM In reply to

    Re: Archion Synergy blade issues - thoughts?

    The Archeon logs are clear of errors and such?

     

     

    MC 2020.6, W10, Gigabyte X299M, Intel 9940X, Gigabyte 2080Ti Waterforce, 64GB RAM, Samsung 970 EVO M.2 SSD, BM Mini monitor & Dell UP2718Q. MBP 2012... [view my complete system specs]
  • Wed, Mar 21 2012 3:54 AM In reply to

    • taudronis
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    • Joined on Wed, Mar 21 2012
    • Posts 4
    • Points 50

    Re: Archion Synergy blade issues - thoughts?

    Weird.  It keeps showing errors in the logs, but when I run the tests, it gives me "online"... looks like I need to call Synergy again...

     

    0768 03/20/2012 13:43:35 SenseKey: 0x03, ASC: 0x11, ASCQ: 0x00
     0769 03/20/2012 13:43:35 State: 0x04, SState: 0x00, Code: 0x00
     0770 03/20/2012 13:43:35 May need to replace drive
     0771 03/20/2012 13:44:44 Error on 5001c4500007471a   0, Op: 0x28, LBA:

    PC: Intel I-7 + 12GB RAM + nVidia + FastTrack Ultra 8R + 2x HP ZR2740 + Intensity Pro + 10TB eSATA RAID5 2010 Mac Pro with 12GB memory [view my complete system specs]
  • Fri, Mar 23 2012 12:42 AM In reply to

    • taudronis
    • Not Ranked
    • Joined on Wed, Mar 21 2012
    • Posts 4
    • Points 50

    Re: Archion Synergy blade issues - thoughts?

    Wow, those guys are on top of things!  Because of my post here, they called me!  At the same time I had sent out a ticket to them.  Within a couple of hours, I had 4 people on the case, and immediately they are sending out drives to me!

    It's really nice to run across a company with good tech support (taking notes any other vendors?)!

    PC: Intel I-7 + 12GB RAM + nVidia + FastTrack Ultra 8R + 2x HP ZR2740 + Intensity Pro + 10TB eSATA RAID5 2010 Mac Pro with 12GB memory [view my complete system specs]
  • Tue, Apr 3 2012 5:09 PM In reply to

    • briMestone
    • Not Ranked
    • Joined on Fri, Nov 18 2005
    • San Francisco
    • Posts 140
    • Points 1,570

    Re: Archion Synergy blade issues - thoughts?

    Yeah man, those guys takes care of their ****. And they have the skill to do so.

    6 ISIS5000 split in two environments, 25 MC7+SYM NitrisDX, MacPro3,1 MacPro4,1 [view my complete system specs]

    ------

    Ted Simbajon
    http://www.tedsimbajon.com

    Head Janitor

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